Telecommunications Specialist

Federal Emergency Management Agency•Denton, TX

3d•Onsite

About The Position

This position is located in Region Six, Mission Support Division. The ideal candidate for this position will have experience in networking, telecommunications, radio systems, and working in classified environments; to include a strong background in troubleshooting, attention to detail, documentation, and customer service. In this position, you will be supporting systems operations and maintenance support of diverse multimedia microcomputer-based information systems, networks, hardware and software in support of emergency operations. Typical assignments include: Performing Tier 1 and 2 support of network systems. Accomplishing Tier 1 and 2 support of radio frequency (RF) systems. Executing Tier 1 and 2 support of telecommunications systems. Performing Tier 1 and 2 support of continuity IT systems. Providing customer service to internal and external staff for all IT system within their scope. Serving as a COMSEC custodian. At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

Requirements

Must be a U.S. citizen.
Must successfully pass a background investigation.
Selective Service registration required.
Current federal employees must meet time-in-grade requirements.
Must be able to obtain and maintain a Government credit card.
Must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time.
Maintaining and operating radio systems (e.g. HF, VHF, and/or UHF).
Administrating phone systems (e.g. VOIP and/or POTS).
Serving as a communications security manager (e.g. cryptographic Key Manager/PKI Administrator, Data Custodian, Network Security Engineer).
Performing network management (e.g. LAN / WiFi).

Nice To Haves

Experience in networking.
Experience in telecommunications.
Experience in radio systems.
Experience working in classified environments.
Strong background in troubleshooting.
Attention to detail.
Documentation.
Customer service.

Responsibilities

Performing Tier 1 and 2 support of network systems.
Accomplishing Tier 1 and 2 support of radio frequency (RF) systems.
Executing Tier 1 and 2 support of telecommunications systems.
Performing Tier 1 and 2 support of continuity IT systems.
Providing customer service to internal and external staff for all IT system within their scope.
Serving as a COMSEC custodian.