Telecom Platinum Project Manager - Remote (US)

AireSpring•Dallas, TX

15h•Remote

About The Position

Lead the delivery of complex, high-value network and managed services projects for Platinum-tier customers and partners, owning projects from kickoff through go-live. Coordinate internal engineering, operations, and carrier teams to deliver projects on time, on budget, and to the standards expected by the company's largest accounts. The role is fully remote and requires availability during US business hours and reliable high-speed internet.

Requirements

At least 5 years of project management experience in telecommunications, managed network services, or a carrier/MSP environment.
Working knowledge of WAN, internet, SD-WAN, voice, and network circuit provisioning.
Proven record of delivering multi-site, multi-vendor projects.
Excellent communication and stakeholder management skills, including with executives and partners.
Strong organizational skills and ability to prioritize in a fast-paced environment.
Proficiency with project management tools such as MS Project, Smartsheet, Asana, or Jira.
Authorized to work in the United States.

Nice To Haves

PMP, PMI-ACP, or equivalent certification.
Experience supporting channel partners, agents, or resellers.
Familiarity with carrier ordering and circuit installation processes.
Experience with enterprise or white-glove customer programs.

Responsibilities

Manage multiple concurrent telecom projects for Platinum-tier accounts, including SD-WAN, MPLS, internet access, voice/UCaaS, and managed network deployments.
Create and maintain project plans, schedules, budgets, and risk logs.
Serve as the main point of contact for customers, channel partners, and executive stakeholders throughout the project lifecycle.
Coordinate carriers, vendors, engineering, NOC, and provisioning teams to meet installation and cutover milestones.
Run kickoff meetings, status calls, and post-implementation reviews.
Identify and resolve delays, escalations, and scope changes quickly.
Maintain accurate documentation and project status in internal PSA, CRM, and ticketing systems.
Drive continuous improvement in project delivery processes and customer satisfaction.