Telecom Platinum Project Manager - Remote (US)

AireSpring•Dallas, TX

17h•Remote

About The Position

The Senior Project Manager will lead the end-to-end delivery of complex telecommunications and managed services projects in a fast-paced, results-driven environment. The role oversees multiple large-scale infrastructure initiatives, coordinates cross-functional teams and strategic carrier partners, and ensures delivery on time, within budget, and to high quality standards. The position includes managing projects involving Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites. The Senior Project Manager is the primary customer contact, provides strategic updates to executive and C-level stakeholders, manages budgets and risks, and improves project management processes. The role also mentors junior project managers and supports organizational knowledge-sharing and continuous improvement.

Requirements

At least 7 years of progressive experience in project management, program management, or senior operations roles within telecommunications or managed services.
Demonstrated expertise managing large-scale telecom and network infrastructure projects, including Ethernet, SD-WAN, GPON, and firewall deployments.
Extensive experience coordinating with major carriers on circuit ordering, provisioning, and complex service implementations.
Proven ability to manage project budgets, resources, and timelines for multi-million-dollar initiatives.
Experience managing multiple vendors and carrier timelines across concurrent, high-priority projects.
Advanced proficiency with project management tools, ticketing systems, and business intelligence or reporting platforms.
Strong leadership skills and ability to direct and mentor cross-functional teams.
Excellent stakeholder management skills, including executive- and C-level communications.
Exceptional organizational skills, strategic thinking, and attention to detail in complex environments.
Superior written and verbal communication skills, including presenting to senior leadership and customers.

Nice To Haves

Project Management Professional (PMP) or similar certification.
Experience managing multi-site, enterprise-level business connectivity projects.
Deep knowledge of telecom ordering processes, including ASR/LSR concepts and carrier provisioning workflows.
Experience with Agile or hybrid project management methodologies.
Experience in vendor management and contract negotiation.
Track record of delivering projects ahead of schedule or under budget.

Responsibilities

Lead multiple concurrent telecommunications and managed services projects from initiation through completion and closeout.
Oversee infrastructure projects involving Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites.
Direct internal engineering, operations, and service delivery teams; assign tasks, monitor progress, and ensure accountability for milestones and deliverables.
Manage strategic relationships with major telecom carriers, including AT&T, Lumen/CenturyLink, and Verizon, to negotiate terms, expedite circuit orders, and resolve escalated issues.
Develop and maintain project plans, budgets, resource allocations, and risk mitigation strategies.
Establish and track KPIs, project metrics, and success criteria; report progress to executive leadership and customers.
Identify and manage risks, dependencies, and scope changes, and implement corrective actions as needed.
Mentor and coach junior project managers.
Serve as the primary point of contact for customer communications, provide strategic updates, and manage C-level stakeholder expectations.
Optimize project management processes and systems, and implement improvements to efficiency and delivery quality.
Manage project budgets, track expenses, and control costs throughout the project lifecycle.
Maintain project documentation, lessons learned, and best practices to support organizational knowledge and continuous improvement.