Telecom Field Technician

Vero Networks • Woodland Park, CO

1d • $26 - $32 • Onsite

About The Position

The Telecom Field Technician is based in Vero Broadband’s Colorado markets and provides on-site installation, repair, and maintenance of customer equipment and network services. The technician performs field activities across the Vero Broadband network, including installing and testing residential and business services, fiber splicing, and troubleshooting network outages and issues. The role works with Engineering, Technical Support, and Service Delivery to complete installations and service calls while providing excellent customer service.

This position involves extensive travel to different work locations, with trip length and schedules varying according to project needs. A company vehicle is provided. Work may take place outdoors in extreme heat or cold and other inclement weather, and may involve working in confined or narrow spaces, climbing and working above 18 feet, and standing, walking, or climbing on uneven surfaces for extended periods. The technician must be able to lift and carry equipment or materials weighing up to 50 pounds, carry a ladder, operate heavy machinery, and wear required personal protective equipment. The schedule is variable and may require night or weekend availability and flexible long hours based on project requirements.

This is a full-time, nonexempt staff position. Applicants must be authorized to work in the United States and pass a background check, motor vehicle record screen, and pre-employment drug test. At least two professional references are required. The anticipated pay range is $26.00–$32.00 per hour; the position may also be eligible for an annual discretionary bonus based on individual performance and company profitability.

Vero Broadband aims to bring fiber-based broadband to underserved and unserviceable communities, and to support local communities, schools, and rural healthcare connectivity.

Requirements

• Experience installing and handling various types of fiber-optic cable, including single-mode and multimode.
• Willingness to work in confined spaces when necessary.
• Keen attention to detail and adherence to established standards.
• Strong accountability for safety, quality, and productivity.
• Availability to work flexible, long hours based on project requirements.
• Ability to lift and carry up to 50 pounds and carry a ladder.
• Valid driver’s license with a clean driving record.
• Authorization to work in the United States.
• Ability to pass a background check and motor vehicle record screen.
• Ability to pass a post-offer, pre-employment drug test.
• At least two professional references.
• Ability to work outdoors in extreme weather and to stand, walk, and climb on uneven surfaces and ladders for extended periods.
• Ability to operate heavy machinery and wear required personal protective equipment.

Nice To Haves

• Two years of fiber-optic and Cat6 cable installation experience.
• Experience configuring wireless equipment such as Ubiquiti, Cambium, and Nokia.

Responsibilities

• Perform field activities on the Vero Broadband network.
• Install and test new customer services at residential and business locations.
• Perform fiber splicing.
• Troubleshoot and resolve network outages and issues.
• Work outdoors in varying weather conditions, including extreme heat or cold and inclement weather.
• Climb and work at elevations exceeding 18 feet, including from ladders and lift trucks.
• Read and interpret network diagrams and detailed instructions.
• Operate a company vehicle in accordance with safe driving practices.
• Coordinate with Engineering, Technical Support, and Service Delivery to complete installations and service calls.
• Provide excellent customer service.
• Travel to various locations to perform job duties.
• Operate heavy machinery, including forklifts, aerial lifts, and telehandlers, as required.

Benefits

• Four medical plans with employer contributions for employees and dependents.
• Dental insurance.
• Vision insurance.
• Life insurance and AD&D.
• Voluntary life insurance.
• Disability insurance.
• 401(k) retirement plan with employer match.
• 15 PTO days.
• 9 paid holidays and 2 floating holidays.
• Potential eligibility for an annual discretionary bonus based on individual performance and company profitability.
• Company vehicle provided.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed