Field Supervisor, Telecom

TAK Broadband•Denver, CO

2d•Onsite

About The Position

TAK Broadband is a U.S. fiber broadband network construction contractor operating in 42 states and providing services from construction to drops to fulfillment. The company is seeking a Field Supervisor in Denver, Colorado, to oversee subcontractors in Denver and Colorado Springs who install Wi-Fi equipment in vacant apartment units and single-family homes. The supervisor manages resources and daily operations, ensuring assigned work is completed on time and meets organizational quality standards. The role spends 80% or more of its time in the field and works in varied environments, including indoors, outdoors, tight spaces, and elevated areas. The position is full-time and pays $60,000–$62,000 annually, depending on experience. TAK offers medical, dental, and vision coverage, paid time off, a 401(k) with company match, $25,000 in company-paid life insurance, independent work combined with team collaboration, and career development and advancement opportunities. The company is an Equal Opportunity Employer and provides reasonable accommodations during the application and hiring process.

Requirements

At least 3 years of cable or broadband telecommunications installation experience; call center and network administration/IT experience do not qualify.
Ability to travel daily, work a variety of schedules, and be accessible as an escalation point.
Excellent customer service, time-management, problem-solving, and troubleshooting skills.
Ability to build and maintain positive relationships with internal and external customers.
Ability to give positive and constructive feedback when needed.
Strong desire to help team members grow and develop.
Ability to work indoors, outdoors, in tight spaces, and at elevated locations, including bending, reaching, twisting, climbing, and standing for up to 70% of the time.
Ability to safely navigate various terrains while managing equipment and tools.
Body weight of no more than 275 pounds to perform ladder work safely; accommodations may be available based on previous ladder experience if personal safety is not compromised.
Provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving.
Pass all pre-employment requirements, including MVR, background check, and drug screen.

Nice To Haves

Prior leadership experience.

Responsibilities

Oversee the daily operation of the assigned market.
Ensure assigned market tasks are completed in a timely manner and meet organizational quality standards.
Serve as the market expert and go-to resource, spending 80% or more of work time in the field.
Participate in onboarding new contractor crews.
Review at least 10% of completed market work monthly and provide feedback.
Support warehouse teams in tracking and collecting required client equipment from the assigned market.
Ensure company and client resources, including equipment, meters, and PDAs, are secured and maintained in proper working order.
Prioritize safety by ensuring contracted crews follow safety standards and applicable federal, state, and local laws.
Meet or exceed client and company performance metrics for the assigned market.
Provide a strong customer experience.
Provide feedback and support the development of team members.