Telecom Field Technician

Vero Networks • Leadville, CO

6d • $28 - $34 • Onsite

About The Position

The Telecom Field Technician is based in Vero Broadband’s Colorado markets and provides on-site installation, repair, and maintenance of customer equipment. The role is responsible for field activity on the Vero Broadband network, including installing and testing customer services at residential and business locations, fiber splicing, and troubleshooting network outages and issues. The technician works with Engineering, Technical Support, and Service Delivery to complete installations and service calls, while delivering excellent customer service.

This position requires extensive travel to project locations. Travel schedules may be predictable or variable and may involve short trips, longer trips, or extended stays. A company vehicle is provided. Work may take place outdoors in extreme weather and at elevations exceeding 18 feet. The schedule is variable and may require nights or weekends as project needs dictate. This is a nonexempt, full-time staff position.

Requirements

• Experience installing and handling various fiber-optic cable types, including single-mode and multimode.
• Willingness to work in confined spaces when necessary.
• Keen attention to detail and adherence to established standards.
• Strong accountability for safety, quality, and productivity.
• Availability and openness to work flexible, long hours based on project requirements.
• Ability to lift up to 50 pounds and carry a ladder.
• Valid driver’s license with a clean driving record.
• Authorization to work in the United States.
• Ability to pass a background check and motor vehicle record screen.
• Ability to travel to various work locations, potentially including extended stays.
• Ability to stand, walk, and climb on uneven surfaces and ladders for extended periods.
• Ability to operate heavy machinery, including forklifts, aerial lifts, and telehandlers.
• Ability to wear personal protective equipment, including hard hats, safety glasses, and steel-toed boots.
• Ability to crouch and stand in undefined positions in narrow spaces to operate machinery.

Nice To Haves

• Two years of fiber-optic and Cat6 cable installation experience.
• Experience configuring wireless equipment such as Ubiquiti, Cambium, and Nokia.

Responsibilities

• Perform field activity on the Vero Broadband network.
• Install and test new customer services at residential and business locations.
• Perform fiber splicing.
• Troubleshoot and resolve network outages and issues.
• Perform job duties outdoors in varying weather conditions, including extreme heat or cold and inclement weather.
• Climb and work at elevations exceeding 18 feet, including from ladders and lift trucks.
• Read and interpret network diagrams and detailed instructions.
• Operate a company vehicle in accordance with safe driving practices.
• Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls.
• Provide excellent customer service.

Benefits

• Four medical plans with employer contributions for employees and dependents.
• Dental and vision insurance.
• Life insurance and AD&D.
• Voluntary life insurance.
• Disability insurance.
• 401(k) retirement plan with employer match.
• 15 PTO days, 9 paid holidays, and 2 floating holidays.
• Paid on-the-job training.
• May be eligible for an annual discretionary bonus based on individual performance and company profitability.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed