Field Supervisor, Telecom

TAK Broadband•Denver, CO

2d•$60,000 - $62,000•Onsite

About The Position

TAK Broadband is a U.S. fiber broadband network construction contractor operating in 42 states and providing services from construction to drops and fulfillment. The company is seeking a Field Supervisor in Denver, Colorado, to oversee subcontractors in Denver and Colorado Springs who install Wi-Fi equipment in vacant apartment units and single-family homes. The supervisor manages resources and daily operations and ensures assigned work is completed on time and meets organizational quality standards. The role spends more than 80% of its time in the field and involves a variety of indoor and outdoor environments, including tight spaces and elevated areas.

Requirements

At least 3 years of cable or broadband telecommunications installation experience; call center, network administration, and IT experience do not qualify.
Ability to travel daily, work a variety of schedules, and be accessible as a point of escalation.
Excellent customer service, time management, problem-solving, and troubleshooting skills.
Ability to build and maintain positive relationships with internal and external customers.
Ability to provide positive and corrective feedback when needed.
Strong desire to grow and develop team members.
Ability to work indoors, outdoors, in tight spaces, and at elevated locations; duties include bending, reaching, twisting, climbing, and standing for up to 70% of the time.
Ability to safely navigate varied terrain while managing equipment and tools.
Body weight of no more than 275 pounds for safe ladder work; the posting notes that an accommodation may be available based on previous ladder experience in a similar role if personal safety is not compromised.
Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving.
Must pass all pre-employment requirements, including MVR, background check, and drug screen.

Nice To Haves

Prior leadership experience.

Responsibilities

Oversee the daily operation of the assigned market.
Ensure market assignments are completed on time and meet organizational quality standards.
Serve as the market expert and go-to resource, spending 80% or more of the time in the field.
Participate in onboarding new contractor crews.
Review at least 10% of completed market work each month and provide feedback.
Support warehouse teams in tracking and collecting required client equipment from the assigned market.
Ensure company and client resources, including equipment, meters, and PDAs, are secured and maintained in proper working order.
Prioritize safety by ensuring contracted crews follow safety standards and applicable federal, state, and local laws.
Exceed client and company performance metrics for the assigned market.
Strive to provide the best customer experience every day.