Telecom Consultant

American Electric Power•Gahanna, OH

11d•$63,496 - $128,688

About The Position

Performs straightforward network architecture assignments under moderate direction, supporting the planning, research, evaluation, design, and development of network systems. Participates in the configuration, installation, and performance analysis of networks. This position is posted at multiple grade levels; the stated minimum qualifications apply to the Telecom Consultant level, with increased educational, skill, or experience requirements for the Telecom Consultant Sr level. Occasional travel is required.

Requirements

Bachelor's degree in engineering, engineering technology, computer science, telecommunications, or a related field; alternatively, an associate's degree in one of these fields plus 2 years of relevant work experience, or a high school diploma/GED plus 4 years of relevant work experience.
Two years of relevant work experience in addition to any experience specified as part of the education alternatives.
Valid driver's license required.
Intermediate-level knowledge of communications technologies and internetworking principles.
Competency in analytical techniques for assignments of moderate complexity.
Understanding of pertinent telecommunications equipment, materials, systems, and business processes, and of relationships between systems and component equipment.
Ability to analyze and recommend business-process enhancements; collaborate across work groups and departments; and provide cross-training as assigned.
Ability to communicate effectively verbally and in writing, draw logical conclusions beyond known facts, listen and respond to internal and external customers, and relate to people in an open, friendly, and sincere manner.
Ability to take initiative, present new ideas and approaches, lead and facilitate meetings, and pursue opportunities to increase job knowledge and technical skills.
Core competencies: continuous improvement, teamwork, assuming positive intent, safety-first focus, continuous learning, and professionalism.
Occasional travel required.

Responsibilities

Participate in the design, installation, configuration, troubleshooting, and performance analysis of AEP's intermediate and enterprise telecommunication networks and systems.
Follow applicable policies, practices, procedures, standards, and company rules, and comply with regulations and procedures required by external agencies.
Prepare cost estimates for engineering assignments using established guidelines.
Document project work and perform network assignments according to established guidelines.
Analyze network performance, troubleshoot as needed, and resolve technical problems.
Follow standard engineering project workflows, apply economic analysis techniques, and adhere to budgeting and approval processes during project development.
Develop knowledge of AEP networks, components, and facilities to respond efficiently and comprehensively to projects and problems.
Learn AEP's organizational structure and the role and responsibilities of the employee's organizational unit.
Collaborate with others to complete routine activities, provide cross-training as assigned, and initiate corrective action when project objectives are not being met.
Analyze and recommend business-process enhancements, communicate effectively, facilitate meetings, and seek opportunities to improve job knowledge and technical skills.