Technology Technician - Nexus in Middlesex County (NJ)

The Sports Facilities Companies • Edison, NJ

3d • Onsite

About The Position

The Technology Technician is the on-site technical lead for venue operations and live events at Nexus in Middlesex County. The role supports venue technology systems for live events and day-to-day facility needs, serving as the primary on-the-ground resource to ensure technology is ready, operational, and supported. The technician works with venue staff, partners, vendors, broadcast crews, rights holders, internal teams, and outside support resources to resolve issues and maintain event-critical systems. The role also helps document issues and improve consistent, scalable technology support across venues.

Requirements

• Two years of experience in help desk or IT support in a client/server environment is preferred.
• Experience in live event technology, venue operations, sports facilities, hospitality, entertainment, or a similar fast-moving environment.
• Working knowledge of AV systems, WiFi, network cabling, and event technology, including hands-on troubleshooting.
• Strong project management and customer service skills.
• Ability to stay calm under pressure, solve problems quickly, and communicate clearly with technical and non-technical stakeholders.
• Experience coordinating vendors and supporting technology in operational or guest-facing environments.
• Experience supporting HP and Apple hardware.

Responsibilities

• Serve as the on-site technology lead during events and support venue staff, partners, vendors, broadcast crews, and rights holders.
• Support venue systems including AV, network connectivity, WiFi, computers, scheduling, ticketing, POS, and guest access technology.
• Access key venue systems, identify power and connectivity needs, and coordinate timely issue resolution.
• Act as the first escalation point for event-day technology issues and determine when to involve vendors or internal support resources.
• Coordinate with internal teams and third-party vendors to keep event-critical systems operational before, during, and after events.
• Document issues, support consistent standards, and improve long-term supportability across venues.
• Ensure event technology is ready before doors open and remains operational throughout events.
• Help venue teams identify technology support contacts and resolve issues quickly.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed