Operations Coordinator - Nexus in Middlesex County (NJ)

The Sports Facilities Companies•Edison, NJ

7d•Onsite

About The Position

The Operations Coordinator is responsible for setting up and organizing the facility’s sports and non-sports programs, including leagues, tournaments, events, and other programs. The coordinator works closely with program leaders and internal departments to carry out these responsibilities. The role oversees day-to-day facility operations, helps ensure services are delivered safely and effectively, and serves as Manager-On-Duty during programming and events to support smooth operations and customer satisfaction.

Requirements

Excellent interpersonal and problem-solving skills.
Ability to work as a team player.
Verbal and written communication skills.
Excellent computer skills, including Microsoft Word, Excel, and PowerPoint.
Ability to work flexible schedules, including weekends, nights, and holidays.
Ability to lift 50 pounds waist high.
Ability to sit or stand for extended periods in various conditions.
Ability to operate a computer.

Responsibilities

Coordinate requirements for facility functions, events, tournaments, and programs.
Coordinate monthly schedules for all team members with the Operations Director.
Develop and monitor a risk management program and ensure staff complete necessary steps.
Inspect the facility to ensure it is clean, well maintained, and compliant with specifications and standards by staff and contractors.
Assist with oversight, management, and training of part-time operations staff and part-time events and guest services team members.
Oversee day-to-day general facility operations.
Ensure facility services are delivered safely, dependably, and effectively.
Resolve guest concerns and complaints and act on feedback.
Communicate staff or guest concerns to the Operations Director and General Manager.
Participate in planning and strategic meetings.
Serve as Manager-On-Duty during programming and events, ensuring smooth operation and customer satisfaction.
Perform other duties as assigned by management.