Operations Coordinator - Nexus in Middlesex County (NJ)
About The Position
The Operations Coordinator is responsible for setting up and organizing the facility’s sports and non-sports programs, including leagues, tournaments, events, and other programs. The coordinator works closely with program leaders and internal departments, including Operations and Business Development, to carry out these responsibilities. The role oversees day-to-day facility operations and helps ensure services are delivered safely, dependably, and effectively. It also includes supporting and training part-time operations, events, and guest services staff, serving as Manager-On-Duty during programming and events, addressing guest concerns, and communicating staff or guest issues to the Operations Director and General Manager.
Requirements
- Excellent interpersonal and problem-solving skills.
- Ability to work as a team player.
- Verbal and written communication skills.
- Excellent computer skills, including Word, Excel, and PowerPoint.
- Ability to work flexible schedules, including weekends, nights, and holidays.
- Ability to lift 50 pounds waist high.
- Ability to sit or stand for extended periods in various conditions.
Responsibilities
- Coordinate requirements for facility functions, events, tournaments, and programs.
- Coordinate monthly team-member schedules with the Operations Director.
- Develop and monitor a risk management program and ensure staff complete necessary steps.
- Inspect the facility to ensure it is clean, well maintained, and compliant with specifications and standards for staff and contractors.
- Assist with oversight, management, and training of part-time operations staff and part-time events and guest services team members.
- Oversee day-to-day general facility operations.
- Ensure facility services are delivered in a safe, dependable, and effective manner.
- Resolve guest concerns and complaints and act on feedback.
- Communicate staff or guest concerns to the Operations Director and General Manager.
- Participate in planning and strategic meetings.
- Serve as Manager-On-Duty during programming and events, ensuring smooth operations and customer satisfaction.
- Perform other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
