Technology Solutions Professional

Humana

5d • $73,400 - $100,100 • Remote

About The Position

The Technology Solutions Professional supports the quality and reliability of technology solutions by testing software applications and system configurations to ensure they function as expected and meet defined business requirements. This remote role supports business on the East Coast and requires availability to work 9 a.m. EST, Monday through Friday, as well as one night or early morning per month for production turn and required testing. Occasional travel to Humana offices for training or meetings may be required. Home-based employees must have internet service with at least 25 Mbps download and 10 Mbps upload speeds and a dedicated workspace that protects member PHI/HIPAA information.

The position is scheduled for 40 hours per week. The stated annual base pay range is $73,400–$100,100, with eligibility for a bonus incentive plan based on company and/or individual performance. Humana offers medical, dental and vision benefits, a 401(k) retirement savings plan, paid time off, company and personal holidays, paid parental and caregiver leave, short- and long-term disability, life insurance, and other benefits. The application deadline is October 28, 2026.

Requirements

• At least 1 year of experience working in an agile delivery environment.
• At least 1 year of experience writing and validating test cases.
• Experience and understanding of clinical workflows and platforms.
• Ability to work one night or early morning per month to support production turn and required testing.
• Willingness to learn new applications, technologies, and QA methodologies.
• Ability to work 9 a.m. EST, Monday through Friday.
• For work at home, internet service must provide at least 25 Mbps download and 10 Mbps upload, and the employee must work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.

Nice To Haves

• Medicaid exposure.
• Experience working on vendor SaaS platforms.
• Experience with Azure DevOps, Jira, or similar test/defect tracking platforms.

Responsibilities

• Create, maintain, and execute test cases, test scenarios, and test data based on business and functional requirements.
• Perform functional, regression, integration, and configuration testing to identify defects and validate system functionality.
• Document defects, including expected and actual results, and track issues through resolution.
• Partner with developers, business analysts, product teams, and other stakeholders to investigate, reproduce, and resolve defects.
• Retest resolved defects and verify fixes meet requirements without introducing additional issues.
• Document testing activities, results, issues, and supporting evidence in accordance with established QA processes.
• Communicate testing progress, risks, defects, and resolution status to team members and management.
• Participate in requirements reviews, refinement sessions, and other team discussions to understand upcoming functionality and identify testing needs.
• Support the development and ongoing improvement of testing standards, processes, documentation, and procedures.
• Provide input on future system configurations and potential solution improvements based on testing observations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan
• Paid time off
• Company and personal holidays
• Paid parental and caregiver leave
• Short-term disability insurance
• Long-term disability insurance
• Life insurance
• Bonus incentive plan based on company and/or individual performance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed