Technology Service Management Specialist, BlueOval Battery Park Michigan

Ford • Marshall, MI

6d • Hybrid

About The Position

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Ford’s legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At BlueOval Battery Park Michigan, we’re not just assembling battery systems; we’re leading a transformation. As a key member of our start-up team, you’ll have a once-in-a-lifetime opportunity to launch a state-of-the-art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites and highways everywhere.
At BlueOval Battery Park Michigan, you will...
use your entrepreneurial skills and team mindset to come up with data-driven solutions
build and lead an agile team to deliver the advanced technology that drives the future
create a culture of trust, encourage diversity of thought and foster leadership in others
be part of the historic transformation of the automotive industry.
In this position...
Responsible for managing, securing, and deploying organization's client endpoints (laptops, mobile devices, virtual desktops). Utilize Microsoft Intune or similar MDM tools to oversee Mobile Device/Application Management (MDM/MAM), enforce security baselines, and automate software and OS deployment to maintain a productive and secure IT environment.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 5+ years of experience as a Microsoft Intune Administrator or in a similar endpoint management role.

Nice To Haves

• Deep understanding of Microsoft Intune and the Microsoft Endpoint Manager suite.
• Experience with multi-platform device management (Windows, iOS, macOS).
• Strong knowledge of Microsoft Entra ID, Conditional Access, and related security concepts.
• Familiarity with PowerShell for scripting and automation is a plus.

Responsibilities

• Create, configure, and deploy device configuration profiles for Windows, iOS/iPadOS, and macOS devices to enforce company settings and standards.
• Manage device enrollment, including corporate-owned and bring-your-own-device (BYOD) scenarios.
• Utilize Windows Autopilot for a modern, zero-touch deployment experience for new Windows devices.
• Develop and implement security and compliance policies to protect corporate data and resources.
• Enforce security baselines, such as password complexity, device encryption, and firewall settings.
• Monitor device compliance status and work to remediate non-compliant devices.
• Deploy, update, and manage applications (LOB, Store apps, and apps) for various device platforms.
• Create and enforce App Protection Policies (APP) to control how data is used within mobile applications.
• Monitor the health and compliance of devices through the Microsoft Intune admin center.
• Generate and analyze reports on device status, policy compliance, and application deployment.
• Identify and troubleshoot issues related to device management, enrollment, and policy enforcement.
• Work with other IT and security teams to ensure Intune integrates seamlessly with other services like Microsoft Entra ID (formerly Azure Active Directory) and Microsoft Defender for Endpoint.
• Provide advanced-level support and troubleshooting for Intune-related issues.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level