Technology Project Manager

Infosys

3d•$101,700 - $132,210

About The Position

The Infosys Financial Services unit supports digital transformation for financial institutions through AI, cloud, and data-led innovation, serving clients across banking, wealth management, and insurance. The Technology Project Manager role is assigned the job role of Technology Project Lead 2 and is responsible for delivering client-aligned technology programs while supporting business growth and organizational capabilities. The role defines project objectives and scope in alignment with business goals; manages client relationships and stakeholder communications; improves delivery processes; identifies and mitigates risks; and oversees estimates, budgets, and resource allocation. It also supports technical and commercial proposals, team staffing and development, and the estimation, approval, and contractual updates associated with scope changes. The role calls for strategic project delivery, program economics and problem-solving, strong relationships with mid- and senior-level client stakeholders, team leadership, and a commitment to learning and innovation. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.

Requirements

Experience in program management, including governance, communication, and stakeholder management.
Experience managing client relationships and multi-vendor scenarios.
Experience managing senior stakeholders and complex ecosystems, including external partners.
Experience collaborating with other units to develop client-specific solutions.
Experience driving customer workshops and participating in pre-RFP discussions.
Experience presenting ideas to leadership to influence or win deals.
Experience defining program plans and strategy and defining and refining business benefits.
Experience managing program sponsors and stakeholders.
Experience taking end-to-end bottom-line responsibility for a pursuit.
Experience achieving program delivery goals for time, budget, functionality, and quality according to a program plan.
Experience ensuring appropriate program staffing and mitigating resourcing issues across areas supplying skills.
Experience in team management and team building.
Experience identifying and mitigating risks.
Experience creating management status reports for internal and customer audiences.
Experience assisting customers in defining solution business cases.
Experience managing program finances, including budgets and vendors.
Networking, interpersonal, and team management skills.
Ability to create, review, and challenge estimates.
Knowledge of Agile practices at the program level.
Ability to identify opportunities and support the sales team in growth.
Analytical skills and expertise in at least one domain or technology area.
Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
Authorization to work in the United States for any employer without employer-based visa sponsorship.

Nice To Haves

Experience with Agentic AI frameworks.
Experience designing test automation frameworks.
Experience in the banking domain.
Experience driving Quality Engineering transformation initiatives.
Analytical skills and experience with client relationship management.

Responsibilities

Define project objectives and scope in alignment with business goals and collaborate with stakeholders to support efficient delivery.
Build and maintain client relationships and provide regular updates to promote alignment and transparency.
Review project deliverables and drive process improvement using innovative methodologies and tools.
Identify project risks and implement mitigation strategies.
Develop and run project estimates, monitor budget performance, and optimize resource allocation.
Support preparation of technical and commercial proposals aligned with client needs and organizational capabilities.
Plan resource allocation, conduct performance appraisals, and facilitate professional development.
Scope changes and develop client requirements, ensuring appropriate estimation, approval, and contractual updates.
Manage program governance, communications, and stakeholders, including sponsors and senior stakeholders.
Define program plans and strategy, and define and refine business benefits.
Take end-to-end bottom-line responsibility for pursuits and support sales growth opportunities.
Achieve program delivery goals for time, budget, functionality, and quality in accordance with the program plan.
Ensure appropriate program staffing and address resourcing issues across skill-providing areas.
Build and manage teams and identify and mitigate program risks.
Create internal and customer-facing management status reports.
Assist customers in defining solution business cases and manage program finances, including budgets and vendors.
Conduct customer-driving workshops and pre-RFP discussions, and collaborate with other units on client-specific solutions.
Support leadership in influencing and winning deals, and manage client relationships across multi-vendor scenarios.