Technology Project Manager

Infosys•Chicago, IL

About The Position

The Technology Project Manager, assigned to the Technology Project Lead 2 role, leads technology projects and programs in alignment with business goals and client needs. The role involves defining project objectives and scope, managing delivery across time, budget, functionality, and quality, and maintaining transparent communication with clients, sponsors, stakeholders, and internal leadership. The manager oversees project economics, estimates, budgets, resource allocation, risks, and scope changes, and contributes to proposals, client-specific solutions, business cases, and sales pursuits. The position also involves managing senior stakeholders and complex partner ecosystems, coordinating multi-vendor scenarios, building teams, and supporting team performance and development. The role is part of Infosys Financial Services, which works with financial institutions on digital transformation using AI, cloud, and data-led innovation across banking, wealth management, and insurance.

Requirements

Experience in program management, including governance, communication, and stakeholder management.
Experience handling client relationships and multi-vendor scenarios.
Experience managing senior stakeholders and complex ecosystems, including external partners.
Experience collaborating with other units to develop client-specific solutions.
Experience conducting customer workshops and pre-RFP discussions.
Experience presenting ideas to leadership to influence or win deals.
Experience defining program plans and strategies and defining and refining business benefits.
Experience managing program sponsors and stakeholders.
Experience taking end-to-end bottom-line responsibility for a pursuit.
Experience delivering programs to goals for time, budget, functionality, and quality.
Experience ensuring appropriate staffing and mitigating resourcing issues.
Experience in team management and team building.
Experience identifying and mitigating risks.
Experience creating internal and customer-facing management status reports.
Experience assisting customers in defining solution business cases.
Experience managing program finances, including budgets and vendors.
Networking, interpersonal, and team management skills.
Ability to create, review, and challenge estimates.
Knowledge of Agile practices at program level.
Ability to identify opportunities and support sales growth.
Analytical skills and expertise in at least one domain or technology area.
Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
Must be authorized to work in the United States for any employer without employer-based visa sponsorship; Infosys is unable to provide immigration sponsorship for this role.

Nice To Haves

Experience with Agentic AI frameworks.
Experience designing test automation frameworks.
Experience in the banking domain.
Experience driving Quality Engineering transformation initiatives.
Analytical skills and experience with client relationship management.

Responsibilities

Define project objectives and scope in alignment with business goals and collaborate with stakeholders to support efficient delivery.
Build and maintain client relationships and provide regular updates to ensure alignment and transparency.
Review project deliverables and drive process improvement using innovative methodologies and tools.
Identify potential risks and implement mitigation strategies.
Develop project estimates, monitor budget performance, and optimize resource allocation.
Support preparation of technical and commercial proposals that align with client needs and organizational capabilities.
Plan resource allocation, conduct performance appraisals, and facilitate professional development.
Manage scope changes and develop client requirements, including estimation, approval, and contractual updates.
Manage program governance, communication, sponsors, stakeholders, senior stakeholders, external partners, and multi-vendor scenarios.
Collaborate with other units to develop client-specific solutions and conduct customer workshops and pre-RFP discussions.
Define program plans and strategies and refine business benefits.
Take end-to-end bottom-line responsibility for a pursuit and support leadership in influencing or winning deals.
Deliver programs to agreed time, budget, functionality, and quality goals.
Ensure appropriate program staffing and mitigate resourcing issues across skill-providing areas.
Manage and build teams and identify and mitigate program risks.
Create management status reports for internal and customer audiences.
Assist customers in defining business cases for solutions.
Manage program finances, including budgets and vendors.
Review and challenge estimates, apply Agile practices at program level, and identify growth opportunities to support the sales team.