Technology Project Manager (Insurance Industry)
About The Position
The Technology Project Manager delivers business and technology outcomes across the Commercial Lines portfolio, leading initiatives from intake and funding through implementation, stabilization, and value realization. The role partners with business and technology stakeholders to turn strategic objectives, intake requests, and business cases into realistic delivery plans and measurable results. It leads work through build, testing, release, and stabilization using Agile, waterfall, or hybrid delivery approaches as appropriate. The position manages concurrent projects of varying size and complexity, with total budget responsibility in the multi-million-dollar range. It leads delivery across development teams, shared technology platforms, business stakeholders, and vendors, and owns project scope, schedule, budget, forecasts, risks, dependencies, and change management. The role drives decision-making, issue resolution, risk mitigation, vendor accountability, financial management, and monitoring of delivery, financial, and outcome metrics. This is an AI-forward role that uses automation, analytics, AI agents, GitHub Copilot, Glean, and emerging AI capabilities to improve delivery speed, quality, transparency, efficiency, planning, reporting, stakeholder communications, risk management, and decision-making. The position identifies process improvements and automation opportunities to reduce manual effort and improve productivity and outcomes. It primarily supports partners and teams in Eastern and Central time zones. The role follows a hybrid schedule with in-office presence in Columbus, Ohio, or Des Moines, Iowa, two days per week; exceptional candidates outside these markets may be considered for remote work.
Requirements
- Six or more years of experience in technology or a related field.
- Three years of demonstrated proficiency in delivering outcomes or projects.
- Ability to make decisions and recommendations.
- Aptitude to influence, establish relationships, and set priorities.
- Excellent verbal and written communication skills for interacting with associates at all levels, senior management, and vendors.
- Awareness of emerging technologies and/or industry trends.
- Ability to understand relevant financial and Agile/Lean/DevOps tools and techniques and keep pace with software delivery and organizational change methods and tools.
Nice To Haves
- Undergraduate studies in management information systems, engineering, mathematics, computer science, data analytics, or comparable experience and education; a bachelor's degree is preferred.
- Technology certifications or PMI, SAFe, Agile, or Lean designations.
- Insurance or financial services industry knowledge.
Responsibilities
- Deliver end-to-end business and technology outcomes, benefits in business cases, incremental value, planning, and dependency scope definition.
- Manage a portfolio of concurrent projects of varying size and complexity, with multi-million-dollar total budget responsibility.
- Lead delivery across development teams, shared technology platforms, business stakeholders, and vendors.
- Own project scope, schedule, budget, forecasts, risks, dependencies, and change management.
- Drive decision-making, issue resolution, risk mitigation, and stakeholder communication regarding progress, trade-offs, impacts, and recommendations.
- Hold vendors and delivery partners accountable for commitments, quality, financial performance, and delivery results.
- Apply financial management practices, including budgeting, forecasting, funding requests, and value realization tracking.
- Establish and monitor delivery, financial, and outcome metrics to improve quality, predictability, transparency, and business value.
- Apply secure software and systems engineering practices throughout the delivery lifecycle to protect data and technology solutions from threats and vulnerabilities.
- Facilitate contract negotiations and statement-of-work development, and oversee vendors toward expected goals.
- Prioritize deliverables, address moderate to complex issues and risks, and govern dependencies.
- Deliver status and health reports, track value delivery through measures such as KPIs, optimize value flow, and ensure demand and capacity are handled.
- Use AI-enabled tools and practices to improve planning, reporting, stakeholder communications, risk management, and decision-making.
- Identify and implement process improvements, automation opportunities, and operational efficiencies.
- Reduce manual effort and improve team productivity, delivery effectiveness, and business and technology outcomes.
- May perform other responsibilities as assigned.
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short- and long-term disability coverage
- Paid time off, with newly hired associates receiving a minimum of 18 days per full calendar year, prorated quarterly based on hire date
- Nine paid holidays
- Eight hours of Lifetime paid time off
- Eight hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
