Technology Operations Specialist (KCM)

Stinson LLP•Kansas City, MO

About The Position

The Technology Operations Specialist oversees day-to-day inventory control and asset management, including equipment processing and ordering for lease returns. The role supports the Network Operations team through asset maintenance, vendor coordination, project administration, and documentation. It requires working in a professional, fast-paced office environment and may involve additional hours to complete work. Some travel to other locations is required as needed. The position has no supervisory responsibilities.

Requirements

High school diploma or GED.
At least 1 year of experience with asset management and inventory control.
Prior work experience with equipment purchasing and vendor relationships.
Strong verbal and written communication skills.
Self-motivation, excellent organizational skills, and attention to detail.
Professionalism, a strong customer-service orientation, commitment to deadlines, and ability to multitask in a fast-paced and dynamic environment.
Independent thinking and problem-solving skills, including the ability to offer constructive opinions and creative solutions.
Ability to work as a team player who motivates and educates other team members.
Regular and predictable attendance.

Nice To Haves

Law firm experience.

Responsibilities

Receive and log incoming inventory.
Place service tickets with Dell for laptops and desktops.
Process lease returns and arrange equipment pickups with preferred carriers.
Maintain asset records in the appropriate software database and keep an accurate account of inventory and its locations.
Coordinate with deployment teams on equipment swaps related to lease returns and inventory usage.
Maintain a secure and orderly inventory environment.
Perform quarterly inventory of all offices according to policy and procedures.
Work with the Technology Operations Service Manager to communicate and manage Network Operations team goals, objectives, policies, and priorities.
Coordinate Network Operations team projects, timelines, and work product.
Maintain a customer-service orientation sensitive to user experience.
Participate in technology and firm initiatives and projects across team platforms.
Maintain relationships with third-party vendors and support teams.
Document processes as required.
Request vendor quotes and process invoices from IT vendors.
Travel to other locations to ensure inventory is tracked and recorded according to firm policy and procedures.
Perform other duties as assigned.