Technology Infrastructure Engineer

SWCA Environmental Consultants•Phoenix, AZ

2d•Hybrid

About The Position

The Technology Infrastructure Engineer – Cloud Engineering designs, builds, and maintains cloud-based and on-premises infrastructure that supports business applications and IT operations. The role focuses on Azure platform engineering, including VM builds, Azure Files migrations, Azure Virtual Desktop (AVD) performance, and cloud networking. It also contributes to automation, process improvement, cost management, and DevOps initiatives. The engineer collaborates with senior engineers, application teams, and security to keep systems reliable, secure, and optimized for performance and cost. This is a regular, benefits-eligible, full-time, salaried/exempt position reporting into the Phoenix Corporate Office. Highly qualified remote (distributed) employees based in the United States are encouraged to apply. Applications are accepted until November 13, 2026, at 5:00 p.m. Pacific Time. The role administers Azure and hybrid infrastructure, including Azure Files and Azure Virtual Desktop environments, and provides performance support for GIS and CAD workloads. It maintains hybrid integrations and troubleshoots Azure networking, automates deployments and recurring tasks, supports DevOps pipelines, and analyzes Azure costs for optimization opportunities. The role also administers ArcGIS Enterprise components, plans upgrades and patches, manages GIS accounts and content, maintains security integrations, validates backup and restoration procedures, optimizes services, and provides specialized support and user training.

Requirements

University degree or college diploma in Systems Administration, Network Engineering, or equivalent experience.
Three years of experience in cloud infrastructure engineering.
Hands-on experience with Azure IaaS, Azure Files, and Azure Virtual Desktop.
Strong knowledge of Windows Server, Active Directory, Group Policy, and networking fundamentals.
Proficiency in PowerShell scripting and automation.
Experience with backup, restoration, and disaster recovery processes.
Understanding of DevOps concepts and CI/CD pipelines, including Azure DevOps.

Nice To Haves

Experience with infrastructure-as-code tools such as ARM, Bicep, or Terraform.
Familiarity with GIS or CAD workloads in virtual environments.
Basic knowledge of Linux and container technologies.

Responsibilities

Design, build, and maintain servers, network infrastructure, and related systems for reliable business operations.
Manage cloud and Infrastructure-as-a-Service environments, including provisioning, scaling, monitoring, and patching.
Administer directory services, including Active Directory, user access, permissions, and security configurations.
Implement and oversee backup and recovery processes to protect data and support disaster recovery objectives.
Troubleshoot and resolve complex infrastructure, hardware, software, and connectivity issues.
Document infrastructure configurations, changes, and procedures for accurate records and compliance.
Monitor system performance, network health, and resource utilization, and recommend improvements.
Collaborate with cross-functional teams to deploy technologies, upgrade systems, and improve infrastructure capabilities.
Evaluate and integrate infrastructure solutions for compatibility with existing environments and organizational goals.
Communicate technical information and project updates to stakeholders in clear, actionable terms.
Follow applicable federal, Tribal, state, local, industry, contractual, and company regulations, standards, and specifications.
Administer Azure Files and Azure Virtual Desktop environments, including performance support for GIS and CAD workloads.
Maintain hybrid integrations and troubleshoot Azure networking, including VNets, NSGs, routing, VPNs, and ExpressRoute.
Automate infrastructure deployments and recurring tasks using ARM, Bicep, Terraform, PowerShell, and Azure Automation.
Support DevOps pipelines and deployment processes.
Analyze Azure costs and recommend optimization and right-sizing opportunities.
Administer ArcGIS Enterprise components, including ArcGIS Server, Portal, Data Store, and Web Adaptors.
Plan ArcGIS upgrades and patches, validate compatibility, and conduct post-implementation testing.
Manage GIS accounts, roles, licenses, content transfers, and archival activities.
Maintain SSL certificates, HTTPS enforcement, role-based access, and AD/SSO integrations.
Validate ArcGIS backup and restoration procedures for disaster recovery readiness.
Optimize ArcGIS services, caching, pooling, scalability, and adoption of new features.
Provide specialized ArcGIS Enterprise support and user training.
Perform related work as assigned.