Technology Enablement Manager

First Western • Quinte West, ON

3h • $86,000 - $138,000 • Onsite

About The Position

The Technology Enablement Manager drives innovation, integration, and adoption across First Western Trust’s core business platforms, with a focus on environments including FIS IBS, Baker Hill, and Cheetah. This role ensures technology investments translate into simplicity, productivity, and improved employee and client experiences. Serving as a business‑facing product and enablement leader, you will own cross‑platform workflows and champion modernization through automation and data‑informed decision making. This position acts as the organization’s ‘lead at the seams,’ where systems intersect and meaningful innovation is delivered.

Requirements

• 3–5 years of experience in technology adoption, enablement, or strategy development (required).
• Experience within banking or financial services environments.
• Strong analytical, problem‑solving, and process‑improvement skills.
• Ability to manage large projects with limited supervision.
• Excellent communication skills, including translating technical concepts for non‑technical audiences.
• High emotional intelligence and ability to influence across teams.

Nice To Haves

• Bachelor’s degree in Information Technology, Enterprise Application Management, or related field (preferred).

Responsibilities

• Drive the exploration and adoption of emerging technologies to automate routine tasks, increase staff productivity, and enhance client facing experiences.
• Manage our team’s desire to disrupt and innovate with modern technology by challenging legacy thinking, piloting emerging technology and contributing to our technology roadmap.
• Enhance the use of technology across the organization to personalize client experiences through automation, intuitive process, easy to use interfaces, and simplicity.
• Own and improve end-to-end workflows that span core banking, lending, investment, and Microsoft platforms.
• Serve as the Business Application Owner for company-wide cross-departmental technology.
• Drive operational excellence by streamlining technology platforms, auditing the tech stack, and implementing analytics to eliminate inefficiencies across departments.
• Enable data-informed decision making across departments.

Benefits

• Competitive base salary: $86,000 - $138,000/YR, plus strong bonus potential.
• 401(k) plan with employer match.
• Paid parking and transportation benefits.
• Comprehensive health and wellness benefits, including: Health savings accounts (HSA), Flexible spending accounts (FSA), Medical, dental, and vision coverage
• Generous paid time off and bank holidays.
• Access to training and professional development programs.
• Sponsorship and support for obtaining professional certifications.
• A culture of collaboration, continuous improvement, and shared success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level