Technology/Delivery Specialist - Lexus of Seattle

Holman • Seattle, WA

1d • Onsite

About The Position

Lexus of Seattle is looking for a Technology/Delivery Specialist to join their sales team! The Technology Specialist will focus on educating customers about the latest and greatest technology in their new car. After the sale of the car, the Technology Specialist will meet with the client to answer all questions regarding operation of their vehicle. They will make follow-up calls after the purchase to ensure customer satisfaction.

Requirements

• Must have a valid driver’s license with excellent driving record
• 2-5+ years of customer service experience
• Excellent customer service skills and ability to work well in a fast-paced environment.
• Strong communication and organizational skills.

Responsibilities

• Maintain a complete understanding of all technological aspects of vehicles
• Communicate effectively, efficiently, and timely to all guests
• Explain all features on the vehicles (personal settings, navigation, Bluetooth and garage door pairing), the loaner vehicle process, warranty features, roadside assistance, and maintenance schedules
• Inspect each vehicle being delivered to ensure exemplary customer service and a seamless delivery process
• Thoroughly complete all associate paperwork with the delivery
• Maintain a professional image in appearance, words, and actions

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed