Director of Technology Delivery

MedVet

7d•$150,000 - $200,000

About The Position

The Director of Technology Delivery is responsible for ensuring MedVet’s most critical, cross-functional initiatives are executed effectively and deliver intended outcomes. This role bridges technology, support services, operations and organizational change to drive end-to-end execution across complex initiatives. This is an execution leadership role focused on translating strategy into coordinated action, removing barriers, and ensuring initiatives land at the hospital level and achieve measurable impact. This role reports to the VP, Technology & Systems Strategy and has Project Managers as direct reports.

Requirements

Minimum 10 years in healthcare or similarly complex environments.
Strong ability to operate across technology, operations, and organizational change.
Demonstrated success driving execution without formal authority.
Excellent judgment in prioritization, risk management, and stakeholder alignment.
Ability to work effectively across all levels of the organization.
Clear, concise communicator—able to engage frontline teams and executive leaders.
Comfortable operating in ambiguity and building structure where needed (without over-engineering).

Nice To Haves

Outcome-oriented: focuses on what changes, not just what gets delivered.
Pragmatic: balances structure with speed and simplicity.
Influential: drives alignment across diverse stakeholders.
Accountable: owns results, not just process.
Low-ego, high-impact: elevates others while driving execution.
Culture fit: aligned with MedVet values.

Responsibilities

Owns capital planning, portfolio governance, and technology planning to ensure full value is realized from technology investments as related to key Technology Strategies.
Drives delivery across enterprise initiatives that span technology and caregiver workflows (e.g., Unicomm, Salesforce, ezyVet optimization).
Ensures IT, Healthcare, Operations, Support Services and OCM are aligned on scope, sequencing, dependencies, and outcomes.
Identifies risks early (technical, operational, adoption) and drives resolution before they impact delivery.
Tracks initiatives from concept through implementation and into adoption—ensuring intended business outcomes are realized.
Provides clear, concise updates to executive leadership on progress, risks, and outcomes (not just status).
Translate high-level initiative goals into coordinated execution plans across teams.
Drive accountability across IT and MedVet functions without direct authority.
Ensure clear linkage between requirements, build, workflows, and adoption.
Remove blockers and escalate issues with proposed solutions.
Establish simple, effective execution tracking tied to outcomes (not just tasks).
Partner closely with OCM to ensure initiatives are not only implemented, but adopted.
Partner with Operations to ensure workflows are practical and sustainable at the hospital level.
Lead initiative “delivery pods” (Business Owner, OCM, IT, Vendor) to ensure alignment and momentum.
Drive consistency in how enterprise initiatives are executed without creating unnecessary overhead.