Technology Delivery Manager
About The Position
The Technology Delivery Manager provides direction and oversight to project teams designing, developing, and deploying technology solutions that meet business requirements. The role may lead a single complex project or multiple smaller projects, with responsibility for project schedules, costs, resource utilization, deliverable quality, and risk and issue resolution. The manager leads teams that may include Ally employees and vendor members and serves as a project lead for Auto Originations business partners, other Technology groups, and vendors. The role communicates project scope, progress, issues, and risks to stakeholders at various levels. The position is responsible for delivering solutions on time, within budget, and with high quality; establishing objectives, scope, schedules, and resource plans; managing project finances, scope, and schedule; and maintaining stakeholder communications and visibility into risks and issues. It also supports business readiness, procurement and contract processing, project governance, and compliance with Ally PMO, software development lifecycle, change management, release management, IT risk, and compliance standards.
Requirements
- At least 7 years of relevant experience.
- Bachelor's degree in Computer Science, Information Systems, or equivalent.
- At least 5 years of Delivery Lead experience in an enterprise IT system environment.
- Knowledge and use of AI tools to improve efficiencies and conduct operational activities, including story creation, design documents, system flows, and handling dependencies and conflicts.
- Ability to work autonomously and solve complex problems in an ambiguous environment.
- Auto Originations business acumen and understanding of project-related business drivers and issues.
- Extensive experience delivering complex projects within budget and scope.
- Expert knowledge of software development life cycles, project management methodologies, and tools.
- Superior interpersonal and conflict-resolution skills.
- Problem-solving and root-cause identification skills.
- Financial forecasting and management acumen.
- Ability to negotiate and build consensus with varied stakeholder groups.
- Resource planning and management acumen.
- Strong issue-resolution and risk-management skills, including the ability to analyze and troubleshoot technology impediments.
- Strong written and verbal communication skills, including communication with executive management.
- Excellent presentation skills.
- Strong MS Office skills, particularly with Project, Excel, and PowerPoint.
Nice To Haves
- PMP certification.
Responsibilities
- Deliver solutions that meet business objectives with on-time delivery, budget adherence, and exceptional quality.
- Collaborate with senior management and executive leadership to establish project objectives and scope.
- Define project schedules and resource requirements.
- Allocate and direct staff to accomplish project tasks and ensure effective resource utilization.
- Manage project finances, monitor monthly actuals and future forecasts, and develop revised estimates as needed.
- Continuously manage project scope and schedule throughout the project lifecycle.
- Define and execute communications to keep IT and business stakeholders informed.
- Identify and manage project risks and issues through resolution, and provide visibility to senior management.
- Support the business in developing plans for organizational acceptance of new solutions.
- Support procurement processing for Statements of Work and Purchase Orders.
- Process contract-related artifacts, including invoices.
- Create governance artifacts for reviews, including tollgates and change requests, and ensure adherence to Ally PMO guidelines, procedures, and software development lifecycle methodology.
- Comply with Change Management, Release Management, IT Risk, and Compliance processes and standards.
Benefits
- Annual incentive plan and pay-for-performance bonuses based on personal and company goals.
- At least 20 paid time off days, 11 paid holidays, and 8 hours of yearly volunteer time off; time off is prorated based on start date and varies by employment status and management level.
- 401(k) retirement savings plan with matching and company contributions.
- Student loan pay-down and 529 educational savings assistance programs.
- Tuition reimbursement.
- Employee stock purchase plan.
- Financial learning center and financial coach access.
- Medical, dental, and vision insurance options.
- Employee, spouse, and child life insurance.
- Short- and long-term disability insurance.
- Health Savings Account with employer contributions and Healthcare FSA.
- Critical illness, accident, and hospital indemnity insurance.
- Total well-being program.
- Adoption, surrogacy, and fertility assistance.
- Paid parental and caregiver leave.
- Dependent Day Care FSA, backup child and adult/elder care days, and childcare discounts.
- Employee assistance program.
- Subsidized and discounted Weight Watchers program and other employee discount programs.
- Role-dependent travel allowances, relocation assistance, signing bonus, and/or equity.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
