Group Delivery Manager, Technology

CarMax • Richmond, VA

1d • Hybrid

About The Position

CarMax’s Technology Delivery Management team partners with technology and business stakeholders to support reliable, predictable delivery of technology initiatives across the enterprise. The team combines agile and program delivery practices to manage dependencies, risks, and execution across teams, projects, and portfolios. Through collaboration, governance, and accountability, it helps technology teams deliver business value efficiently and at scale.

The Group Delivery Manager champions delivery excellence and alignment with strategic objectives. This role serves as an expert on delivery methodologies, tools, and templates; builds frameworks for scalable, consistent delivery; leads communities of practice; and mentors Delivery Managers. It also provides executive-level portfolio reporting and coordinates with internal and external partners.

The position is based in either CarMax’s Richmond Midtown or Plano Tech hub, with a hybrid work arrangement. Richmond-based associates work onsite four days per week, while Plano-based associates work onsite two days per week. Applicants must be authorized to work in the United States full-time; sponsorship is not available for this role.

Requirements

• Proven success leading large-scale delivery efforts and building team maturity.
• Deep expertise in Agile and project management methodologies with strong adoption skills.
• Ability to manage interdependencies across multiple teams and stakeholders.
• Exceptional communication, facilitation, and strategic thinking abilities.
• Strong understanding of governance, procurement, and third-party processes.
• Bachelor’s degree in Business, Technology, or a related field.
• 7+ years of project management experience, including 3+ years in senior delivery leadership.

Nice To Haves

• Master’s degree.
• Relevant certifications such as PMP, SAFe, CSM, or PMI-ACP.

Responsibilities

• Champion delivery excellence across teams and projects, aligning execution with strategic objectives.
• Serve as the expert on delivery methodologies, tools, and templates, ensuring best-in-class practices.
• Develop and maintain toolkits and frameworks to support scalable, consistent delivery.
• Lead Delivery Guilds and communities of practice to foster knowledge sharing and innovation.
• Mentor and coach Delivery Managers, driving maturity and consistency across teams.
• Provide executive-level reporting on portfolio performance, risks, and dependencies.
• Coordinate with internal and external partners to ensure alignment and delivery success.

Benefits

• May be eligible for bonus and equity.
• Paid sick time.
• Paid vacation time.
• Paid scheduled holidays and a floating holiday.
• Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior