Technology Delivery Manager

Ally Bank•Detroit, MI

18h

About The Position

Provides direction and oversight to project teams designing, developing, and deploying Technology solutions that meet applicable business requirements. The role may lead a single complex project or a group of smaller, unrelated projects, and is responsible for project management areas including schedules, costs, resource utilization, deliverable quality, and risk and issue resolution. The manager leads project teams that may include Ally employees and vendor team members, serves as project lead to Auto Originations Business Partners, other Technology groups, and vendor partners, and communicates project scope, progress, and risks or issues to stakeholders at various levels. The role delivers solutions that meet business objectives on time, within budget, and with exceptional quality. It collaborates with senior management and executive leadership to define project objectives and scope; plans schedules and resources; directs staff; and manages project financials, forecasts, scope, and schedule. It establishes stakeholder communications, manages risks and issues through resolution, supports organizational acceptance of solutions, and handles procurement and contract artifacts. The role also creates project governance materials and ensures compliance with Ally PMO guidelines, software development lifecycle methodology, and change, release, IT risk, and compliance processes. The position requires at least seven years of relevant experience and a bachelor's degree in Computer Science, Information Systems, or equivalent. The stated pay range is $110,000 to $180,000, and the position is eligible for an annual incentive plan.

Requirements

At least 7 years of relevant experience.
At least 5 years of Delivery Lead experience in an enterprise IT system environment.
Bachelor's degree in Computer Science, Information Systems, or equivalent.
Knowledge and use of AI tools to improve efficiencies and conduct operational activities such as story creation, design documents, system flows, and handling dependencies and conflicts.
Ability to work autonomously and solve complex problems in an ambiguous environment.
Auto Originations business acumen and understanding of project-related business drivers and issues.
Extensive experience delivering complex projects within budget and scope.
Expert knowledge of software development life cycles and project management methodologies and tools.
Superior interpersonal and conflict-resolution skills.
Problem-solving and root-cause identification skills.
Financial forecasting and management acumen.
Ability to negotiate and build consensus with various stakeholder groups.
Resource planning and management acumen.
Strong issue-resolution and risk-management skills, including the ability to analyze and troubleshoot technology impediments.
Strong written and verbal communication skills, including communication with executive management.
Excellent presentation skills.
Proficiency with the MS Office Suite, with extensive Project, Excel, and PowerPoint skills.

Nice To Haves

PMP certification is preferred.

Responsibilities

Direct and oversee project teams to design, develop, and deploy Technology solutions that meet business requirements.
Lead a single complex project or a group of smaller, unrelated projects.
Manage project schedules, costs, resource utilization, deliverable quality, and risk and issue resolution.
Lead project teams that may include Ally employees and vendor team members.
Serve as project lead to Auto Originations Business Partners, other Technology groups, and vendor partners.
Communicate project scope, progress, and risks or issues to stakeholders at various levels.
Deliver solutions on time, within budget, and with exceptional quality.
Collaborate with senior management and executive leadership to establish project objectives and scope.
Define project schedules and resource requirements and allocate and direct staff.
Manage project financials, including monthly actuals and future forecasts, and develop revised estimates as applicable.
Manage project scope and schedule throughout the project lifecycle.
Define and execute a communications cadence for IT and business stakeholders.
Identify and manage project risks and issues through resolution and provide visibility to senior management.
Support business plans for organizational acceptance of new solutions.
Support procurement processing of Statements of Work and Purchase Orders.
Process contract-related artifacts, including invoices.
Create project governance artifacts for reviews, including tollgates and change requests, and ensure adherence to Ally PMO guidelines, procedures, and software development lifecycle methodology.
Comply with Change Management, Release Management, and IT Risk and Compliance processes and standards.

Benefits

Market-competitive base pay and pay-for-performance incentives based on personal and company goals.
Paid time off starting at 20 days, 11 paid holidays, and 8 hours of annual volunteer time off; time off is prorated based on start date and varies by full- or part-time status and management level.
401(k) retirement savings plan with matching and company contributions.
Student loan pay-down and 529 education savings assistance programs.
Tuition reimbursement.
Employee stock purchase plan.
Financial learning center and access to financial coaches.
Medical, dental, and vision insurance options.
Employee, spouse, and child life insurance.
Short- and long-term disability insurance.
Health Savings Account with employer contributions and Healthcare FSA.
Critical illness, accident, and hospital indemnity insurance.
Total well-being program supporting physical, social, emotional, and financial health.
Adoption, surrogacy, and fertility assistance.
Paid parental and caregiver leave.
Dependent Day Care FSA, backup child and adult or elder care days, and childcare discounts.
Employee Assistance Program.
Subsidized and discounted Weight Watchers program and other employee discount programs.
Depending on the role, travel allowances, relocation assistance, a signing bonus, and/or equity may be available.
Annual incentive plan eligibility.