Portfolio Delivery Manager – Technology

Bank of America•Charlotte, NC
•$142,000 - $204,300•Onsite

About The Position

At Bank of America, the Portfolio Delivery Manager leads a team to maximize value across multiple programs and/or value streams in a small, less complex delivery portfolio. The role manages and develops the team through coaching, mentoring, and feedback, and aligns strategy with execution using Lean and systems-thinking approaches to portfolio strategy, investment funding, operations, and governance. Within the Credit Risk and Finance Technology organization, this position sets direction and leads disciplined execution of application control and governance activities across its portfolio. The manager advises senior technology leaders and partners with application managers, delivery teams, and control functions to assess portfolio health, identify systemic risks, establish remediation priorities, and sustain compliance with enterprise requirements. The role defines metrics, governance routines, and executive reporting that support informed decisions, timely intervention, and continuous improvement. Bank of America is committed to an in-office culture supporting collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs. The position is based at 525 Washington Blvd, Jersey City, New Jersey. It is a first-shift role with 40 hours per week.

Requirements

  • 10+ years of project, program, or portfolio management experience, including leadership of complex, cross-functional technology initiatives.
  • Prior technology experience and a strong understanding of application delivery, application management, and the software development lifecycle.
  • Demonstrated ability to influence senior executives, set direction, and drive accountability across a large, matrixed organization.
  • Proven experience translating portfolio data, risks, and tradeoffs into strategic recommendations and executive decisions.
  • Strong judgment and leadership presence, with the ability to navigate ambiguity, resolve complex issues, and lead through influence.
  • Excellent executive communication, presentation, negotiation, and facilitation skills.
  • Skills include collaboration, influence, result orientation, risk management, stakeholder management, analytical thinking, business acumen, data management, financial management, solution delivery, process, agile practices, architecture, DevOps practices, solution design, and technical strategy development.

Nice To Haves

  • Experience leading application governance, technology controls, risk management, or regulatory and audit remediation.
  • Experience shaping governance strategy or operating models for a large technology application portfolio.
  • Experience developing executive-level portfolio insights, performance measures, and improvement roadmaps.

Responsibilities

  • Directs and leads a delivery team aligned to a portfolio and mentors Delivery Leads.
  • Manages and improves portfolio operations and governance processes, ensuring risks and roadblocks are escalated and resolved quickly.
  • Builds relationships with business and technology executives across multiple organizations, as well as Compliance and Risk partners.
  • Partners with stakeholders and leaders to define the vision and create a portfolio roadmap aligned with strategic goals.
  • Provides stakeholders and leadership with portfolio status reporting on desired outcomes, delivery, risks, issues, and schedule.
  • Manages overall portfolio financials, Profit and Loss (P&L), and performance.
  • Ensures adherence to Enterprise Change Management standards.
  • Defines and leads the governance framework for application health, controls, technology hygiene, and enterprise compliance across the CIO-1 portfolio.
  • Advises senior leaders on portfolio health, systemic risks, strategic priorities, and actions needed to improve resilience and control performance.
  • Leads cross-organizational responses to enterprise assessments, audit requests, and critical control deliverables, ensuring quality, consistency, and timely completion.
  • Manages and develops the team through coaching, mentoring, and feedback.
  • Drives continuous improvement in portfolio operations and governance.

Benefits

  • Access to paid time off.
  • Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.
  • Resources and support for employees.
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