Technology Delivery Director
About The Position
As a Technology Delivery Director at Citi, you will lead portfolio delivery across technology programs, partnering with business stakeholders to translate priorities into results. The role oversees teams that design, build, and deliver critical systems supporting Retail Banking and Credit Cards operations. You will shape how delivery teams operate, drive accountability, and bring technical depth and business insight to decisions. The position includes portfolio planning and execution, team management and development, stakeholder alignment, system architecture guidance, and oversight of budgets, policies, disaster recovery, and operational readiness. You will assess risk and maintain compliance with applicable laws and regulations. The role is based in Irving, Texas, with a hybrid routine of three days in the office and two days remotely each week.
Requirements
- 15 or more years of relevant technology delivery experience.
- 8 to 10 or more years of experience managing teams and leading people.
- Experience delivering technology programs within Retail Banking or Credit Cards operations.
- Knowledge of the Financial Crimes and Fraud domain.
- Working knowledge of financial products and the industry's competitive landscape.
- Strong command of Microsoft Office applications.
- Bachelor's degree or equivalent practical experience.
Nice To Haves
- PMP certification or MBA.
- Master's degree in a relevant field.
Responsibilities
- Lead portfolio delivery across multiple technology programs, managing work from planning through execution.
- Manage and develop multiple teams, including hiring, performance evaluations, and career development.
- Define team structure and role clarity to maximize impact and efficient use of resources.
- Partner with business stakeholders to align technology delivery with organizational priorities.
- Guide system architecture design and development in collaboration with end users to improve deliverable quality.
- Present regular project and portfolio updates to senior management and business leaders.
- Oversee budgeting, planning, and policy decisions that shape the strategic direction of the technology area.
- Manage disaster recovery planning, testing, and operational readiness for new applications.
- Assess risk and maintain compliance with applicable laws and regulations to safeguard Citi's reputation, clients, and assets.
Benefits
- Medical, dental, and vision coverage.
- 401(k).
- Life, accident, and disability insurance.
- Wellness programs.
- Paid time off, including vacation, sick leave, and paid holidays.
- Ongoing learning and development opportunities.
- Support for financial wellbeing, family needs, and work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Director
