Sr Director - Technology and Delivery

US Anesthesia Partners, Inc.•Remote,

About The Position

The Sr Director – Technology and Delivery is the senior technical delivery leader for IT clinical business solutions and the VP’s principal leader for executing and operating application development, automation, platform development, and application support. The role turns business priorities and solution roadmaps into reliable, scalable, secure, and measurable technology outcomes, with accountability for delivery performance, engineering and support practices, resource management, vendor execution, operational stability, and high-performing technical teams. The role does not own enterprise architecture. It partners with enterprise architecture and the solution architect assigned to clinical business solutions to align designs with enterprise standards, security requirements, integration patterns, and future-state roadmaps. It also works closely with solution management to maintain clear accountability between business and product priorities and technology execution.

Requirements

Bachelor’s degree in computer science, information systems, engineering, business, healthcare administration, or a related field; relevant experience may be considered in lieu of education.
12+ years of progressive experience in technology delivery, software engineering, application development, automation, platform operations, or application support.
7+ years of experience leading managers and multidisciplinary technical teams in an enterprise environment.
Demonstrated accountability for a significant application or technology portfolio, including delivery, operations, budgets, vendors, workforce planning, and executive stakeholder relationships.
Demonstrated success owning enterprise application delivery and operations in a complex, highly regulated environment.
Deep knowledge of application development, automation, integrations, APIs, cloud and hosted platforms, DevOps, testing, release management, observability, and production support.
Ability to translate strategy and business priorities into practical delivery plans and hold teams accountable for measurable commitments and outcomes.
Strong command of portfolio, program, project, financial, resource, vendor, risk, and service management disciplines.
Ability to work across solution management, enterprise project management, enterprise architecture, engineering, operations, security, data, and business teams without duplicating ownership.
Executive presence and excellent verbal, written, facilitation, negotiation, and stakeholder management skills.
Ability to lead through ambiguity, organizational change, competing priorities, production incidents, and high-visibility delivery challenges.
Strong analytical and problem-solving skills, with a data-driven approach to prioritization, capacity, performance, quality, and continuous improvement.
Ability to build, coach, and retain high-performing teams and develop managers and technical leaders.

Nice To Haves

Master’s degree.
Relevant certifications in technology, delivery, Agile, project/program management, IT service management, or cloud disciplines.
Healthcare technology experience, including clinical, charge capture, coding, revenue cycle, or other regulated platforms.
Experience with enterprise transformation, platform modernization, vendor implementations, operating model development, SAFe Agile leadership, and organizational change.
Working knowledge of healthcare privacy, security, compliance, clinical, and revenue cycle operations.

Responsibilities

Serve as the VP’s technology delivery lieutenant, owning day-to-day execution, operational performance, delivery governance, and escalation management across the technical portfolio.
Lead application development, automation, platform development, integration delivery, release management, and application support for clinical business solutions.
Partner with solution management to turn strategies, roadmaps, requirements, and priorities into delivery plans, estimates, staffing models, milestones, and measurable outcomes.
Partner with enterprise architecture and the assigned solution architect to align solutions with approved architecture, security, data, integration, resiliency, and technology standards.
Establish and operate consistent software development lifecycle practices, including Agile, DevOps, testing, change control, release, documentation, and quality assurance.
Own portfolio delivery commitments and execution, including scope, schedule, resources, dependencies, risks, issues, quality, financial performance, and stakeholder communication.
Lead automation strategy execution and delivery, including workflow automation, process optimization, reusable capabilities, controls, monitoring, and sustainable support models.
Provide interim direct leadership for the platform development team until a dedicated manager is hired; recruit, onboard, develop, and transition responsibilities to the future manager.
Lead application support and service operations, including incident, problem, request, change, release, root cause analysis, service-level performance, availability, and continuous improvement.
Establish dashboards and operating reviews covering delivery predictability, throughput, quality, defects, technical debt, application health, service levels, incidents, customer satisfaction, capacity, and financial performance.
Balance development, enhancements, production support, regulatory needs, technical debt, platform lifecycle, and modernization priorities with solution management and business stakeholders.
Build and maintain capacity, workforce, succession, and sourcing plans across employees, contractors, managed services, and vendor partners.
Lead and develop managers and technical teams, fostering accountability, collaboration, learning, and operational excellence.
Manage technology vendors and delivery partners, including performance, statements of work, deliverables, service levels, financials, risks, and corrective actions.
Ensure solutions and support processes comply with organizational security, privacy, HIPAA, audit, data governance, business continuity, and regulatory requirements.
Provide executive-level reporting, recommendations, decision support, and escalation of material risks, dependencies, tradeoffs, and delivery constraints.
Drive continuous improvement, standardization, automation, and reuse to increase delivery speed, quality, reliability, transparency, and business value.