Sr. Director, GRC Technology

Northern Trust•Chicago, IL

3d•$205,700 - $360,100

About The Position

The Sr. Director, GRC Technology provides technical leadership, coordination, and execution oversight to translate a shared Governance, Risk, and Compliance (GRC) product vision into scalable, secure, and sustainable business capabilities. The role enables complex delivery across Risk, Compliance, Data, Platform Services, and Reporting while maintaining architectural integrity, predictable releases, platform sustainability, and engineering excellence. The role partners with senior leadership, Product Owners, Risk, Compliance, and program sponsors to define delivery approaches, manage risks, and coordinate resourcing and priorities across enterprise and regulatory initiatives. It oversees program delivery for the ServiceNow IRM platform and works across matrixed teams to align outcomes with regulatory commitments, enterprise risk objectives, and strategic business goals. The position also influences senior stakeholders, resolves complex business and technology challenges, and applies GRC transformation expertise. Engineering leadership includes coordinating delivery squads and cross-team dependencies; leading cross-squad implementations involving integrations, reporting, data products, and workflows; aligning solutions with enterprise architecture and ServiceNow platform strategy; overseeing integrations, APIs, pipelines, migrations, and risk reporting; advancing automation, CI/CD, quality engineering, and DevSecOps; coordinating release and environment readiness; and mentoring engineering teams and optimizing capacity.

Requirements

Industry knowledge, regulatory awareness, and enterprise delivery experience in Governance, Risk, and Compliance (GRC) transformation programs.
Applicants must be authorized to work in the United States without current or future employment-based visa sponsorship.

Responsibilities

Partner with senior leaders, Product Owners, Risk and Compliance teams, and program sponsors to define delivery approaches, manage risks, and coordinate resourcing and prioritization.
Lead matrixed teams supporting complex enterprise and regulatory programs.
Oversee program management and deliverables for the ServiceNow IRM platform and delivery organization.
Resolve complex business, process, data, and technology challenges.
Influence and negotiate with senior stakeholders across Technology, Risk, Compliance, and Business functions to drive outcomes and remove obstacles.
Coordinate execution across delivery squads and manage technical dependencies and sequencing.
Align sprint commitments with integrated release objectives and establish delivery predictability and quality metrics.
Lead cross-squad capabilities and coordinate end-to-end implementations involving platform services, integrations, reporting, data products, and business workflows.
Promote consistent implementation patterns across squads.
Partner with Solution Architects and Platform Architects to uphold architectural standards, govern technical design decisions, and address technical debt.
Ensure engineering solutions align with enterprise architecture and ServiceNow platform strategy.
Oversee delivery of shared integrations, APIs, data pipelines, data migrations, and risk reporting platforms.
Drive automation, CI/CD, quality engineering, and DevSecOps practices; establish coding standards, peer review practices, and reusable engineering patterns.
Improve engineering productivity and delivery velocity.
Coordinate integrated release planning, environmental readiness, deployment sequencing, and production readiness.
Own engineering readiness for major business releases.
Mentor engineering teams across squads, develop engineering capability roadmaps, and optimize resource allocation as priorities change.