Technology Analyst III - Supply Chain Management

Mayo Clinic • Rochester, MN

15h

About The Position

The Technology Analyst 3 role is responsible for evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Analyst 3’s will make significant contributions to supporting cost containment and supply chain optimization for the Practice, orchestrating supply management system initiatives, process automation and bringing innovation to Mayo Clinic. Additionally, Analysts will train, advise and mentor SCM staff to fully enable an end-to-end digital supply chain. The role is expected to have a strong background in supply chain, finance, engineering or healthcare, with expertise in digital technology, including modern Analytics, Process Automation, Application Programming Interfaces and Product Management. Analysts need to be skilled in process improvement, innovation, project management, and application support and/or configuration experience with SCM or Finance technology, ERP/EHR/large integrated system, and/or data warehouses. Analysts must exhibit diplomacy, tact, initiative and organizational skills, as well as possess ability to inspire trust and confidence, communicate effectively with internal and external audiences and demonstrate ability to maintain outstanding customer relations. Requires individual who is self-directed, can effectively multi-task, and handles ambiguity well. Role responsibilities include being a member or leader of the applicable systems leadership teams (e.g. project teams, coordination, and/or Supply Chain and Accounting Technology Review (SCATR)) to sustain long-term goals through consultation, process leadership and digital transformation. Supply Chain Management (SCM) Technology Analysts must stay abreast of current industry trends and establish new methodologies for data driven processes and digital enablement. Additionally, Analysts on the team will be responsible for maintaining the project portfolio, advising on strategic initiatives and tracking the value. May be asked to participate in industry advisory and/or user groups. Must be highly articulate in both oral and written communications, including presentations with the ability to logically translate and disseminate technology insights to non-technical stakeholders. The Technology Analyst III serves as a senior contributor within the ITDS – Systems Excellence team in Supply Chain Management, responsible for designing, implementing, and supporting enterprise integrations across Oracle and connected Supply Chain platforms. This role owns complex technical and business conversations and translates Supply Chain process needs directly into durable technical solutions.

Requirements

• Bachelor's degree and minimum of 8 years relevant experience in health care, engineering, analytics, finance, supply chain or information systems; certifications may be considered in lieu of experience; OR Master's degree in health care, data management, data science, information systems or business with 5 years' relevant experience in noted areas; certifications may be considered in lieu of experience.
• Demonstrated organizational skills with the ability to function independently.
• Professional and culturally astute communication skills (both written and verbal), including ability to generate and deliver executive-level presentations.
• Highly developed understanding of Finance and/or SCM end-to-end business processes; including systems utilized.
• Demonstrated abilities in business process improvement, innovation and planning.
• Advanced knowledge of Microsoft applications including Excel, Word, Visio and Outlook.
• Ability to work in a team environment and develop constructive working relationships with others.
• Skilled in agile methodologies and tools.
• Strong investigational skills, shows attention to detail, accuracy and ability to manage and prioritize multiple tasks.
• Solid customer-service and/or business consulting skills.
• Capable of being persuasive.
• Committed to equity, inclusion and diversity in leading, recruiting and developing others.

Nice To Haves

• Experience supporting an ERP system, integrated systems, and/or using modern analytics and automation tools, SQL or similar tools.
• Proven experience designing, implementing, and supporting API‑ and flat‑file integrations within ERP systems (e.g., Oracle).
• Experience supporting Oracle SCM, including Purchasing, Receiving, Inventory, OTBI, and integrations.
• Demonstrated curiosity, initiative, and willingness to identify and drive process improvements.
• Ability to write ad‑hoc SQL queries and maintain or interpret stored procedures.
• Ability to read and troubleshoot JSON payloads and interface data.
• Mayo Quality Fellows Silver and Gold Certification, Lean/Six Sigma, PMP, CPA preferred.

Responsibilities

• Evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology.
• Supporting cost containment and supply chain optimization for the Practice.
• Orchestrating supply management system initiatives, process automation and bringing innovation to Mayo Clinic.
• Training, advising and mentoring SCM staff to fully enable an end-to-end digital supply chain.
• Being a member or leader of applicable systems leadership teams (e.g. project teams, coordination, and/or Supply Chain and Accounting Technology Review (SCATR)) to sustain long-term goals through consultation, process leadership and digital transformation.
• Staying abreast of current industry trends and establishing new methodologies for data driven processes and digital enablement.
• Maintaining the project portfolio, advising on strategic initiatives and tracking the value.
• Participating in industry advisory and/or user groups.
• Designing, implementing, and supporting enterprise integrations across Oracle and connected Supply Chain platforms.
• Owning complex technical and business conversations and translating Supply Chain process needs directly into durable technical solutions.
• Balancing production troubleshooting and new integration development simultaneously.
• Leading cross-functional conversations and translating business needs directly into technical solutions.
• Developing relationships with colleagues, customers, executives and vendors in order to influence, facilitate and enhance SCM best business practices.
• Leading teams through significant change.

Benefits

• OnDemand (pre-recorded) interview option
• Mayo Clinic will only see the final recording of the interview.
• The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees