Technology Analyst III - Supply Chain Management

Mayo Clinic•Rochester, MN

About The Position

The Technology Analyst 3 role is responsible for evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Analyst 3’s will make significant contributions to supporting cost containment and supply chain optimization for the Practice, orchestrating supply management system initiatives, process automation and bringing innovation to Mayo Clinic. Additionally, Analysts will train, advise and mentor SCM staff to fully enable an end-to-end digital supply chain. The role is expected to have a strong background in supply chain, finance, engineering or healthcare, with expertise in digital technology, including modern Analytics, Process Automation, Application Programming Interfaces and Product Management. Analysts need to be skilled in process improvement, innovation, project management, and application support and/or configuration experience with SCM or Finance technology, ERP/EHR/large integrated system, and/or data warehouses. Analysts must exhibit diplomacy, tact, initiative and organizational skills, as well as possess ability to inspire trust and confidence, communicate effectively with internal and external audiences and demonstrate ability to maintain outstanding customer relations. Requires individual who is self-directed, can effectively multi-task, and handles ambiguity well. Role responsibilities include being a member or leader of the applicable systems leadership teams (e.g. project teams, coordination, and/or Supply Chain and Accounting Technology Review (SCATR)) to sustain long-term goals through consultation, process leadership and digital transformation. Supply Chain Management (SCM) Technology Analysts must stay abreast of current industry trends and establish new methodologies for data driven processes and digital enablement. Additionally, Analysts on the team will be responsible for maintaining the project portfolio, advising on strategic initiatives and tracking the value. May be asked to participate in industry advisory and/or user groups. Must be highly articulate in both oral and written communications, including presentations with the ability to logically translate and disseminate technology insights to non-technical stakeholders. The Technology Analyst III serves as a senior contributor within the ITDS – Systems Excellence team in Supply Chain Management, responsible for designing, implementing, and supporting enterprise integrations across Oracle and connected Supply Chain platforms. This role owns complex technical and business conversations and translates Supply Chain process needs directly into durable technical solutions.

Requirements

Strong background in supply chain, finance, engineering or healthcare
Expertise in digital technology, including modern Analytics, Process Automation, Application Programming Interfaces and Product Management
Skilled in process improvement
Skilled in innovation
Skilled in project management
Application support and/or configuration experience with SCM or Finance technology, ERP/EHR/large integrated system, and/or data warehouses
Exhibit diplomacy, tact, initiative and organizational skills
Possess ability to inspire trust and confidence
Communicate effectively with internal and external audiences
Demonstrate ability to maintain outstanding customer relations
Self-directed
Effectively multi-task
Handles ambiguity well
Highly articulate in both oral and written communications, including presentations
Ability to logically translate and disseminate technology insights to non-technical stakeholders
Not eligible for sponsorship
Does NOT participate in the F-1 STEM OPT extension program

Nice To Haves

Proven experience designing, implementing, and supporting API‑ and flat‑file integrations within ERP systems (e.g., Oracle)
Experience supporting Oracle SCM, including Purchasing, Receiving, Inventory, OTBI, and integrations
Ability to balance production troubleshooting and new integration development simultaneously
Strong Supply Chain background with solid understanding of end‑to‑end Source‑to‑Settle processes
Comfortable leading cross‑functional conversations and translating business needs directly into technical solutions
Demonstrated curiosity, initiative, and willingness to identify and drive process improvements
Ability to write ad‑hoc SQL queries and maintain or interpret stored procedures
Ability to read and troubleshoot JSON payloads and interface data

Responsibilities

Evaluating business processes
Making recommendations
Developing innovative solutions
Improving processes using digital standards and technology
Supporting cost containment and supply chain optimization for the Practice
Orchestrating supply management system initiatives
Process automation
Bringing innovation to Mayo Clinic
Training, advising and mentoring SCM staff to fully enable an end-to-end digital supply chain
Being a member or leader of the applicable systems leadership teams (e.g. project teams, coordination, and/or Supply Chain and Accounting Technology Review (SCATR)) to sustain long-term goals through consultation, process leadership and digital transformation
Staying abreast of current industry trends and establishing new methodologies for data driven processes and digital enablement
Maintaining the project portfolio
Advising on strategic initiatives
Tracking the value
Participating in industry advisory and/or user groups
Designing, implementing, and supporting enterprise integrations across Oracle and connected Supply Chain platforms
Owning complex technical and business conversations
Translating Supply Chain process needs directly into durable technical solutions