Technician - Kia of Fort Walton Beach

STEP ONE AUTOMOTIVE GROUP LLC • Fort Walton Beach, FL

4d • Onsite

About The Position

Step One Automotive is hiring a Service Technician for Kia of Fort Walton Beach. The role is divided into A, B, and C classes according to skill level and experience. A-Class technicians diagnose and repair vehicles in all areas, including specialized repair work; B-Class technicians diagnose and repair most vehicle components with little supervision; and C-Class technicians perform most assigned tasks with some supervision and average mechanical knowledge. Technicians must satisfactorily perform the essential duties, with reasonable accommodations available for individuals with disabilities.

Technicians complete repair orders to dealership and factory standards, inspect vehicles for additional safety or service needs, communicate with the service advisor and parts department, document work, and road-test vehicles when required. They maintain clean vehicles and work areas, safely operate and care for dealership tools and equipment, comply with applicable regulations, and report safety issues or equipment defects. The role also includes manufacturer training and keeping current with technical bulletins. Class-specific work includes diagnosing and repairing malfunctions, supervising apprentice technicians for A- and B-Class roles, and installing optional equipment for C-Class roles.

Requirements

• Excellent organizational skills and attention to detail.
• Ability to be punctual and work the entirety of the scheduled shift.
• Ability to solve practical problems and handle a variety of concrete variables.
• Ability to prioritize tasks within the workstation.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
• Ability to use common-sense understanding to follow detailed written or oral instructions.
• Ability to use hand, power, and shop tools and computer diagnostic equipment.
• Ability to operate overhead and floor-mounted oil and grease guns, transmission machines, air-conditioner service machines, radiator service machines, hand tools, and shop equipment.
• Ability to lift and move work-related items weighing up to 50 pounds and to push, pull, lift, bend, twist, raise and hold arms overhead, and turn the head, neck, and shoulders as needed.
• Must pass a background check, drug screening, and Motor Vehicle Report.
• Automotive Service Excellence (ASE) certifications; C-Class applicants must be willing to acquire them if they do not already have them.
• Manufacturer training; C-Class applicants must be willing to acquire it if they do not already have it.
• Additional certifications as applicable.
• A-Class: Five or more years of related experience and/or training, or an equivalent combination of education and experience; complete knowledge and experience diagnosing and repairing brakes, steering and suspension systems, transmissions, and drive axles; a complete set of mechanical hand tools, including metric sizes; moderate computer and internet literacy; ability to write routine reports and correspondence and present information and respond to questions from groups of managers, clients, and customers.
• B-Class: Three to four years of related experience and/or training, or an equivalent combination of education and experience; intermediate knowledge and experience diagnosing and repairing brakes, steering and suspension systems, transmissions, and drive axles; mechanical hand tools, including metric sizes; moderate computer and internet literacy.
• C-Class: One to two years of related experience and/or training is preferred but not required; basic knowledge and some experience diagnosing and repairing brakes, steering and suspension systems, transmissions, and drive axles, and working with a shop lift and equipment; some mechanical hand tools, including metric sizes; basic computer and internet literacy.

Nice To Haves

• Experience with electric and hybrid vehicles.

Responsibilities

• Perform work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
• Communicate with the parts department to obtain needed parts.
• Save and tag parts when a job is under warranty or the customer requests it.
• Inspect assigned vehicles to identify additional safety or service work that is required or recommended.
• Notify the service advisor promptly about additional or unnecessary work, or repairs that cannot be completed within the promised time.
• Document all work performed and recommended on repair orders.
• Road-test vehicles when required or refer them to the test technician.
• Participate in manufacturer-sponsored training programs, schools, and events, and keep current with manufacturer technical bulletins.
• Report machinery defects or malfunctions to a supervisor.
• Keep customer vehicles clean and notify the service advisor of any change to a vehicle's appearance or condition.
• Keep the shop area neat and clean.
• Maintain and account for dealership-owned tools and manuals, returning them to the proper place and condition.
• Comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
• Operate tools and equipment safely and report safety issues to management immediately.
• For A- and B-Class technicians, supervise apprentice technicians as assigned.
• For A- and B-Class technicians, diagnose malfunctions and perform repairs; A-Class technicians diagnose any malfunction, while B-Class technicians diagnose most malfunctions.
• For C-Class technicians, diagnose vehicle problems based on customer complaints and inspection, and install optional equipment specified by the customer or dealer.
• Perform other tasks as assigned.

Benefits

• Medical, dental, vision, and supplemental insurance available.
• Company-paid life insurance.
• Free Employee Assistance Program.
• 100% paid tuition with Strayer University for associate's, bachelor's, and master's degrees.
• 401(k) with company matching after six months.
• Paid time off begins accruing on the first day and can be used after 90 days; two weeks of paid time off in the first year.
• Five paid holidays: July 4th, Labor Day, Thanksgiving, Christmas, and New Year's.
• Discounts through Working Advantage on theme park tickets, shopping, travel, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed