F & I Manager - Subaru of Fort Walton Beach

STEP ONE AUTOMOTIVE GROUP LLC • Wright, FL

3d • Onsite

About The Position

The F & I Manager arranges vehicle financing and insurance for auto sales customers and assists customers with completing required purchase documents. The role offers financing, insurance, and aftermarket products with transparent explanations of the products and applicable manufacturer and dealership policies and procedures. The manager works to secure competitive financing, processes financing and leasing deals, and ensures documentation and contracting comply with company standards and applicable regulations.

The position also supports and trains the sales team on finance and lease programs, safeguards company assets and customer information, and maintains ethical and professional conduct. The manager is accountable for designated employees and may assist with sales department management, deal structuring, and forecasting. Work may sometimes be required at neighboring dealerships. The position reports to the GM, or to the GSM at stores without a GM.

Requirements

• Excellent communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Self-motivated and goal-oriented, with the ability to work in a fast-paced environment.
• Proficiency with Microsoft Office Suite or related software, including Excel.
• Knowledge of economic and accounting principles and practices, financial markets, banking, and financial data analysis and reporting.
• Ability to prioritize tasks and delegate when appropriate.
• Ability to write routine reports and correspondence.
• Ability to present information effectively and respond to questions from groups of managers, clients, and customers.
• Ability to read, analyze, and interpret complex documents.
• Ability to respond effectively to sensitive inquiries or complaints.
• Integrity, professionalism, and confidentiality.
• Ability to work extended hours, evenings, and weekends.
• Ability to sit for long hours while working with a desktop computer, phone system, and dealership-specific software.
• Dexterity to bend, reach, stretch, sit, stand, and type, and ability to lift up to 20 pounds.
• Must pass a background check, drug screen, and Motor Vehicle Report.

Nice To Haves

• Two years of automotive sales experience preferred.
• Two years of dealership F&I experience preferred.

Responsibilities

• Offer vehicle financing, insurance, and aftermarket products to customers and explain them transparently, along with manufacturer and dealership service procedures and policies.
• Seek new lending institutions and maintain lending relationships to secure competitive interest rates and financing programs.
• Process financing and leasing deals accurately and obtain approval through financial sources and proper federal, state, and corporate channels.
• Submit warranty cancellation requests to the appropriate parties using paperwork required by cancellation policy.
• Offer the complete array of products to every customer, rate and present all qualifying products using the fully rated menu, and include them in the deal with a final acceptance order showing authorization or declination.
• Manage contracts in transit and digital contracting according to SOAG standards and requirements.
• Comply with federal, state, and local regulations affecting new- and used-vehicle sales and finance departments.
• Ensure deal documentation is complete and accurate using a deal checklist.
• Train and provide the sales team with information about finance and lease programs and dealership financing and extended service programs.
• Follow IRS cash reporting regulations related to Form 8300.
• Safeguard company assets and customer information.
• Attend required training and class study and acknowledge policies required by SOAG.
• Act ethically and honestly in all deals and maintain performance benchmarks, including PVR, PPD, and product penetrations.
• When required, assist the Sales Manager and General Sales Manager with managing the Sales Department, working the desk, structuring and closing deals, and forecasting; cover Sales Manager duties as needed.
• When required, work hours at neighboring dealerships to cover for other F&I Managers.
• Manage designated employees, including hiring, policy and procedure execution, time and attendance, discipline, and training and information distribution and enforcement under SOAG policies and guidelines.
• Arrive punctually, remain until dismissed, and communicate with the GM or GSM before leaving the building.
• Demonstrate company values in interactions with customers, coworkers, managers, and vendors, and maintain a professional appearance and work ethic.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and supplemental insurance available.
• Company-paid life insurance.
• Free Employee Assistance Program.
• 100% paid tuition at Strayer University for associate's, bachelor's, and master's degrees.
• 401(k) with company matching after six months.
• Paid time off accrues starting on Day 1 and can be used after 90 days; two weeks of paid time off in the first year.
• Five paid holidays: 4th of July, Labor Day, Thanksgiving, Christmas, and New Year's.
• Major discounts through Working Advantage on theme park tickets, shopping, travel, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed