Salesperson - Subaru of Fort Walton Beach

STEP ONE AUTOMOTIVE GROUP LLC•Wright, FL
•Onsite

About The Position

The Salesperson guides customers through the vehicle-buying process and represents the dealership on its showroom floor and sales lot. The role covers the customer journey from greeting and needs discovery through vehicle selection, demonstration, negotiation, finance handoff, delivery, and follow-up. It is performance-driven, with success measured by gross profit, units sold, and Customer Satisfaction Index (CSI) scores. Salespeople build relationships intended to generate repeat and referral business while meeting sales targets, maintaining customer satisfaction, completing required training and certifications, processing deals accurately, introducing customers to the Service Department, and complying with applicable automotive retail laws. The position is based at Step One Automotive Group dealership locations in the Florida Panhandle. It is a fast-paced retail automotive environment with daily performance expectations and monthly accountability. Candidates need a high school diploma or GED. Prior automotive sales experience is preferred, though motivated candidates without experience will be considered. Employment is contingent on passing a background check, drug screen, and Motor Vehicle Report (MVR).

Requirements

  • High school diploma or GED.
  • Exceptional verbal communication and active listening skills.
  • Ability to build rapport quickly and maintain trust throughout a multi-step sales process.
  • Working knowledge of automotive products, features, financing concepts, and trade-in valuation.
  • Familiarity with federal, state, and local laws governing retail automotive sales.
  • Ability to manage multiple customers and deals simultaneously without losing attention to detail.
  • Comfort using dealership software, CRM and lead-management systems, and follow-up tools.
  • Proficiency in Microsoft Office Suite and standard business communication tools.
  • Integrity, professionalism, and discretion in customer and team interactions.
  • Physical ability to stand for extended periods, walk the lot, and lift up to 30 pounds.
  • Ability to sit for sustained periods and sufficient dexterity to type, reach, and bend.
  • Must pass a background check, drug screen, and Motor Vehicle Report (MVR).

Nice To Haves

  • Prior automotive sales experience.

Responsibilities

  • Guide customers through the vehicle purchase process, from initial greeting and needs discovery through selection, demonstration, negotiation, financing handoff, delivery, and follow-up.
  • Meet or exceed monthly unit sales and gross profit targets.
  • Deliver a high-quality customer experience and maintain strong CSI scores.
  • Build and maintain a personal prospect and owner follow-up system to generate repeat and referral business.
  • Complete required OEM and SOAG training monthly and earn and maintain manufacturer certifications.
  • Execute deals accurately, including paperwork, finance handoff, delivery, and title processing.
  • Introduce every customer to the Service Department to establish an ongoing relationship with the dealership.
  • Conduct business with integrity and professionalism and comply with federal, state, and local automotive retail laws.
  • Manage multiple customers and deals while maintaining attention to detail.

Benefits

  • Paid manufacturer training.
  • Medical, dental, vision, and supplemental insurance available.
  • Company-paid life insurance.
  • Free Employee Assistance Program.
  • 100% paid tuition through Strayer University for associate's, bachelor's, and master's degrees.
  • 401(k) with company matching after six months.
  • Paid time off begins accruing on day one and can be used after 90 days; two weeks of paid time off in the first year.
  • Five paid holidays: Fourth of July, Labor Day, Thanksgiving, Christmas, and New Year's Day.
  • Discounts through Working Advantage on theme park tickets, shopping, travel, and more.
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