Parts Advisor - Kia of Fort Walton Beach

STEP ONE AUTOMOTIVE GROUP LLC • Fort Walton Beach, FL

4d • Onsite

About The Position

The Parts Advisor maintains required inventory levels and supports parts sales and day-to-day parts department operations. The role involves assisting customers and staff, identifying and quoting parts, processing orders and payments, managing inventory, and preparing parts for delivery or pickup. Depending on the dealership and location, the advisor may work in the front counter, wholesale department, body shop parts department, retail counter, warehouse, or other assigned areas. The role may also include picking up and delivering parts, handling hazardous materials, and assisting with warehouse organization and processes.

Requirements

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to solve practical problems in situations with limited standardization.
• Ability to prioritize tasks and delegate when appropriate.
• Integrity, professionalism, and confidentiality.
• Strong interpersonal and time management skills.
• Ability to read and interpret safety and maintenance documents.
• Ability to calculate figures and amounts, including discounts.
• Ability to present information effectively and respond to questions from managers, clients, and customers.
• Computer and internet literacy.
• Dexterity to bend, reach, stretch, sit, stand, and type, and ability to lift up to 50 pounds.
• Ability to handle hazardous materials.
• Must pass a background check, drug screening, and Motor Vehicle Report.

Nice To Haves

• Automotive dealership experience is strongly preferred, especially experience in a parts department.

Responsibilities

• Oversee parts sales from start to finish, including posting orders and lost sales.
• Communicate with staff and customers in a friendly and professional manner; answer calls and provide price quotes and other information.
• Use parts catalog websites to look up and identify parts.
• Review body shop estimates to verify parts and pricing.
• Pull and fill orders from stock, maintain weekly bin checks, and report discrepancies or out-of-stock items requiring attention.
• Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
• Ensure internal parts requests are billed to service repair orders; receive retail customer payments or obtain credit authorization.
• Assist the Parts Manager with purchase orders, cashing out customers, credits, stock orders, and monitoring low or last-sold items.
• Provide quotes to counter, retail, wholesale, and repair order customers; accurately pull and invoice parts sold.
• Prepare orders for delivery or pickup and receive and process warehouse stock products.
• Perform inventory controls, maintain quality standards, and comply with procedures and regulations.
• Help stock and post incoming orders to expedite delivery to technicians and wholesale accounts.
• May pick up and deliver parts and equipment, verify invoices against purchase orders, check delivery payments, and maintain a log of daily pickups and deliveries.
• May enter stock orders to manufacturers and help organize warehouse layout and processes.
• Assist the Parts Manager with daily operations, training, and other tasks as needed.
• Maintain a professional appearance and perform other assigned tasks.

Benefits

• Paid manufacturer training.
• Medical, dental, vision, and supplemental insurance available.
• Company-paid life insurance.
• Free Employee Assistance Program.
• 100% paid tuition with Strayer University for associate's, bachelor's, and master's degrees.
• 401(k) with company matching after six months.
• Paid time off begins accruing on day one and can be used after 90 days; two weeks in the first year.
• Five paid holidays: 4th of July, Labor Day, Thanksgiving, Christmas, and New Year's.
• Discounts through Working Advantage on theme park tickets, shopping, travel, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed