Technician

PINE ENVIRONMENTAL SERVICES•Pittsburgh, PA

10d

About The Position

The Technician maintains, calibrates, troubleshoots, cleans, and repairs a wide variety of environmental testing and monitoring equipment, providing customers with high-quality, calibrated, well-maintained instruments. The role is non-exempt and reports to the Branch Manager. Work takes place in an office and at a variety of client settings, which may involve seasonal weather and damp or dusty locations. The position involves frequent employee and client interactions and interruptions, with a moderate noise level. It is safety-sensitive.

Requirements

High school diploma/GED, completion of a craft apprenticeship, or an equivalent combination of education and experience in the environmental services field.
Experience interfacing with clients.
Strong written, verbal, interpersonal, and telephone communication skills.
Ability to multitask and liaise with customers in different fields.
Ability to follow applicable safety regulations.
Outstanding communication, interpersonal, problem-solving, and customer-service skills.
Self-discipline, including accepting feedback, upholding organizational values, supporting organizational goals, making decisions, and keeping commitments.
Attention to detail and ability to work independently and collaboratively.
Solid planning and organizational skills.
Ability to prioritize and handle multiple tasks, meet strict deadlines, and perform under pressure in a fast-paced environment.
Ability to read, understand, and follow company standard operating procedures and guidelines.
Ability to use and follow personal protective equipment requirements when necessary.
Critical-thinking skills to assist with problem solving.
Ability to meet regular attendance and punctuality requirements.
Strong mechanical aptitude.
Ability to maintain a positive workplace atmosphere.
Ability to work outside normal business hours, including mornings and evenings, and to respond to emergency needs when necessary.
Ability to perform active physical work, including sitting, walking, standing, bending, stretching, and climbing ladders for extended periods.
Ability to lift up to 50 pounds, assisted or unassisted.
May be required to drive a Pine vehicle.

Responsibilities

Perform work completely, correctly, and to a high standard of quality.
Test, calibrate, repair, clean, and maintain company equipment according to manufacturer specifications.
Prepare rental equipment with required accessories, calibration information, manufacturer instructions, and related paperwork.
Respond to customer calls for technical assistance, troubleshooting, and training.
Assign equipment asset status and appropriate labels.
Inspect returned equipment to confirm equipment and peripherals have been returned from the field.
Maintain thorough records of electrical safety inspections, environmental equipment, and consumable products.
Request spare parts, accessories, and ancillary rental items needed to maintain equipment.
Maintain and update the SDS Chemical Register and review new SDS documents.
Help maintain the technical and software library.
Assist team members when needed.
Be available for after-hours, weekend, and holiday emergency work when necessary.
Maintain a clean and safe work area in accordance with company policies and procedures.
Perform other duties as assigned.