Technician

National Seating & Mobility•Memphis, TN

About The Position

The Technician at National Seating and Mobility helps provide mobility solutions to clients, including wheelchairs and positioning systems. The role coordinates with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to support timely ordering, receipt, assembly, and delivery of products. Technicians model NSM’s HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service. The position supports clients with mobility equipment in a variety of settings, including branch locations, the field, clinics, schools, and care homes. It involves assembling and delivering equipment, performing repairs, managing inventory, and providing technical support to Rehab Technology Specialists as directed by operational branch and field leadership.

Requirements

Able to lift 50 pounds, with or without accommodation.
Valid driver’s license.
High school diploma, GED, or equivalent.

Responsibilities

Respond to service calls and make quality repairs in branch, field, clinic, school, and care-home environments.
Assemble seating, mobility, specialty ADL, and home accessibility equipment according to factory and clinical specifications.
Provide inventory control and count custom orders, special orders, and stock items processed in the branch.
Deliver equipment as directed by Branch operations and Field leaders, including fitting, instruction, compliance, and customer service requirements.
Provide technical support to Rehab Technology Specialists as needed and directed by operational branch and field leadership.
Coordinate with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to support timely ordering, receipt, assembly, and delivery of products.