Technician

STERIS Instrument Management Services, Inc.•Raleigh, NC
•$19 - $24•Onsite

About The Position

As a Repair Technician, you will inspect, repair, and refurbish stainless surgical instruments in a field-based setting. You will work from mobile repair trucks at customer sites and/or regional labs in more condensed markets, providing timely, high-quality repairs that meet compliance standards and deliver a superior customer experience. Previous instrument repair experience is not required; training is provided. The work is based in the assigned territory, with most customers in the Cleveland/Akron area. The day typically starts in Stow between 6:00 and 6:30 a.m. Daily travel in a company vehicle is required, with 0–1 overnight stays per month. You must be willing to support various locations in the assigned territory based on service agreements, customer needs, and staffing levels. The position requires occasional work outside normal business hours, including nights and weekends, as customer and business needs dictate. Candidates supporting this territory must be based in North Carolina.

Requirements

  • High school diploma or GED.
  • At least 1 year of relevant experience or 1 year of experience at STERIS; all experience must be verifiable.
  • Must be at least 21 years old and able to achieve and maintain FMCSA and driver's license requirements.
  • Must pass a DOT medical/physical exam and comply with all DOT regulations.
  • Valid driver's license with an acceptable driving record; a CDL is not required.
  • Must maintain required vaccines.
  • Able to lift up to 25 pounds at times and push instrument carts weighing 10–150 pounds at times.
  • Able to meet flexible schedules with early or late hours and sometimes work outside normal business hours, including nights and weekends, based on customer and business needs.
  • Must be willing to travel daily by company vehicle and to have 0–1 overnight stays per month.
  • Must be based in North Carolina to support the assigned territory.

Nice To Haves

  • Related technical or mechanical certifications, competitive equipment training, or related military experience may be considered toward the experience requirement.
  • Relevant hands-on experience may include repair, assembly, product testing, small engine repair, cell phone or electronics repair/testing/rebuilding, carpentry, circuit board assembly or repair, industrial sewing, jewelry repair, maintenance, construction, welding, fabrication, or automotive repair.

Responsibilities

  • Perform basic to intermediate repairs and maintenance on surgical instruments, including ultrasonic function, metallurgy, buffing and polishing, bending, shaping, sharpening, hinge points, serrations, and brazing.
  • Perform intermediate skilled work, including advanced Dremel operation, re-cupping and re-jawing, and laparoscopic inspection.
  • Provide invoicing and documentation based on business needs.
  • Work primarily inside a mobile repair truck, with frequent trips inside hospitals.
  • Support various locations within the assigned territory based on service agreements, customer needs, and staffing levels.
  • Follow company safety and health policies and procedures, use required personal protective equipment, and complete safety observations according to site requirements.
  • Comply with DOT, company, and customer protocols for safe operation of the mobile lab, including applicable policies and procedures.
  • Drive a company vehicle for daily travel and conduct basic box truck safety checks.

Benefits

  • Extensive hands-on training and development
  • Career progression path with growth and training opportunities
  • Competitive pay
  • Overtime opportunity
  • Annual merit review and incentive plans
  • Uniforms and all necessary tools provided
  • Business travel and related expenses paid
  • Medical insurance
  • Vision insurance
  • Prescription coverage
  • Dental insurance
  • Life insurance
  • 401(k) with company match
  • Paid time off accruing from day one
  • Paid holidays
  • Tuition assistance
  • Bonus participation
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