(USA) Technician, Facility Services, Low Voltage-Licensed

Walmart•Traverse City, MI
•Onsite

About The Position

Walmart is seeking a dedicated and skilled Low Voltage Technician to help ensure the smooth operation and maintenance of low voltage systems. The role includes responding to customer inquiries, completing and documenting installations, maintenance, repairs, and upgrades, and ensuring work complies with applicable regulations and safety guidelines. The technician works with clients and other technicians, engineers, and project managers, and stays current with industry technologies and practices. The position also includes leadership expectations: supporting a positive associate and customer experience, contributing to the team and developing others through feedback, coaching, and mentoring, modeling compliance with company policies and standards, acting with integrity, and serving customers and members by delivering results.

Requirements

  • Hold the state- and jurisdiction-required certification and license for the location of work; reciprocal licensing may apply, and requirements vary by state.
  • High school diploma or equivalent.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.
  • Prior work experience in a role requiring knowledge of local electrical codes and standards.

Nice To Haves

  • Technical training or certification in low voltage systems.
  • BICSI Installer Certification.
  • CompTIA networking certifications, such as Network+.
  • Manufacturer-specific certifications, such as Honeywell, Axis, or Bosch systems.
  • OSHA 10-hour or 30-hour safety certification or training.
  • NICET Level 1 or 2 Fire Alarm Certification.
  • Experience using intermediate-level word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.

Responsibilities

  • Address customer inquiries and concerns professionally and efficiently.
  • Ensure installations and repairs adhere to local, state, and federal regulations.
  • Follow safety guidelines to prevent accidents and maintain a safe working environment.
  • Maintain accurate and detailed records of installations, maintenance, and repairs.
  • Evaluate existing systems to determine whether upgrades or enhancements are needed.
  • Perform system upgrades to improve performance or comply with new standards.
  • Work with other technicians, engineers, and project managers to complete projects successfully.
  • Communicate with clients to understand their needs and provide appropriate solutions.
  • Stay current with industry trends, technologies, and best practices.
  • Demonstrate respect for others and support a positive associate and customer experience.
  • Engage with the team and develop others through feedback, coaching, and mentoring.
  • Model compliance with company policies and procedures, and support the company mission, values, and standards of ethics and integrity.
  • Act with integrity and follow the law, the code of conduct, and company policies.
  • Serve customers and members by delivering results and applying an omni-merchant mindset.
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