About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems. Systems and equipment include ductwork, control panels, building pneumatics, low ambient systems, direct digital controls, rack systems, walk-ins, reach-ins, supermarket refrigeration units, and Energy Management Systems. The technician interprets layout plans and schematics, performs preventive maintenance, and follows applicable building codes and federal, state, and local HVAC/R regulations, including cold chain and indoor air quality requirements. Work includes handling and reclaiming refrigerants in accordance with EPA 608 protocols and documenting refrigerant usage. The role leads field teams and mentors technicians and apprentices, communicates service issues and outcomes to customers, and manages escalated issues and external service providers as needed. The technician follows direction from Managers and Training Technicians, assists with training plans and operational procedures, and coordinates service calls, workload, parts, refrigerant levels, vendors, warranty claims, expenses, and work orders using digital tools and scheduling systems. The position requires driving a company vehicle for service calls and operational needs within an assigned region, maintaining vehicles according to company policies, and arranging alternate driving support when vehicles are taken for maintenance. The technician participates in an on-call rotation and responds to business-critical requests outside standard business hours. Work or training may take place at multiple facilities or distant locations. The role also involves use of heavy machinery, wearing a company uniform and badge, and modeling company policies, safety practices, ethics, and team values. Walmart offers competitive pay, performance-based bonus awards, and benefits that may include health coverage, financial benefits, paid time off, leave benefits, disability coverage, discounts, education benefits, and other programs. Eligibility and terms may depend on job classification and length of employment and are subject to change. The hourly wage range is $29.00–$58.00, with possible premiums of $0.35–$3.00 per hour in specific circumstances. A sign-on incentive of $8,000 is indicated in the job title.

Requirements

  • Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls; alternatively, 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, hold an HVAC-R/Mechanical Journeyman qualification.
  • Valid state-issued driver’s license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
  • Commercial driving record with no more than two moving violations in the last three years.
  • No preventable accidents while operating a commercial motor vehicle in the last three years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

  • Completion of a 2-year vocational or technical HVAC/R program.
  • Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
  • Mechanical license in the city and/or state where the job is located.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

  • Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
  • Configure and calibrate low ambient systems and direct digital controls to operational specifications.
  • Interpret layout plans and schematics to ensure accurate setup and compliance with building codes.
  • Diagnose and resolve mechanical, electrical, and refrigerant-related issues across commercial and industrial systems.
  • Implement preventive maintenance programs and maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
  • Perform routine checks on HVAC systems and Energy Management Systems, identify issues, and coordinate required maintenance or repairs under manager and training technician supervision.
  • Use heavy machinery and follow OSHA standards and EPA 608 refrigerant-handling protocols.
  • Conduct inspections and repairs in compliance with applicable HVAC/R regulations, including cold chain and indoor air quality requirements.
  • Reclaim ozone-depleting refrigerants and document refrigerant usage.
  • Lead field teams and mentor less-experienced Technicians and Apprentices in technical procedures and safety practices.
  • Explain technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
  • Follow instructions from Managers and Training Technicians and assist with training plans and operational procedures as directed.
  • Drive a company vehicle to service calls and operational needs within an assigned region; participate in an on-call rotation and respond to business-critical requests outside standard business hours.
  • Coordinate service calls and workload using digital tools and scheduling systems.
  • Track refrigerant levels and parts inventory, maintain vendor relationships, and submit warranty claims, expense reports, and work orders.
  • Complete HVAC/R service assignments and priorities using applicable policies, data, and resources.
  • Collaborate with management, co-workers, customers, and other business partners; work or train at multiple facilities or distant locations.
  • Maintain company vehicles under company policies; coordinate required maintenance and arrange alternate driving support beforehand.
  • Operate motor vehicles safely, ensure required vehicle documents are present, check fuel and water levels, brakes, signals, and lights, submit maintenance invoices, and verify vehicle insurance coverage and validity.
  • Wear the company uniform and badge in accordance with company policies and procedures.
  • Lead and participate in teams by sharing resources, coordinating and executing assignments, supporting work quality and timelines, and helping others adapt to change.
  • Develop, communicate, and implement processes and practices; analyze information, monitor progress and results, and identify improvement opportunities.
  • Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management with addressing ethical or compliance issues.
  • Model respect, integrity, customer service, and continuous improvement in interactions and work practices.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
  • Live Better U: Walmart-paid education benefits for eligible full-time and part-time associates, including tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
  • An $8,000 sign-on incentive is indicated in the job title.
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