About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, maintains, and repairs HVAC and refrigeration systems in commercial and industrial settings. The role involves interpreting technical schematics, diagnosing mechanical and electrical issues, and complying with safety and environmental regulations. The Technician supports preventive maintenance programs, leads field teams, and communicates with customers and management. Operating company vehicles and participating in on-call rotations are essential. The position follows established policies and standards and contributes to continuous improvement and operational excellence in assigned facilities. The team maintains HVAC and refrigeration systems across store facilities. It collaborates with management and business partners to prioritize work, troubleshoot issues, and carry out preventive maintenance in accordance with industry standards and company policies. The team manages resources efficiently and works to provide reliable service, a safe operating environment, and dependable facility infrastructure.

Requirements

  • Proven experience installing, maintaining, and repairing HVAC and refrigeration systems in commercial or industrial settings.
  • Ability to interpret layout plans, schematics, and building codes to ensure accurate system configuration.
  • Skill in diagnosing mechanical, electrical, and refrigerant-related issues and implementing preventive maintenance programs.
  • Knowledge of OSHA standards and EPA 608 refrigerant handling protocols.
  • Competence in operating heavy machinery and company vehicles safely.
  • Strong communication skills to explain technical issues and collaborate with teams and customers.
  • Experience leading or mentoring technicians and managing service calls using digital tools.
  • Option 1 minimum qualification: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
  • Option 2 minimum qualification: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, HVAC-R/Mechanical Journeyman qualification.
  • Valid state-issued driver's license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions in the last five years.
  • Commercial driving record with no more than two moving violations in the last three years.
  • No preventable accidents while operating a commercial motor vehicle in the last three years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

  • Completion of a 2-year vocational or technical HVAC/R program.
  • Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
  • Mechanical license in the city and/or state where the job is located.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

  • Install, configure, and calibrate HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
  • Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial equipment.
  • Perform preventive maintenance to extend equipment life and minimize downtime.
  • Maintain and repair refrigeration units such as racks, walk-ins, and reach-ins.
  • Conduct inspections and ensure compliance with federal, state, and local HVAC/R regulations.
  • Lead and mentor field teams on technical procedures and safety practices.
  • Manage service calls and documentation, and coordinate with external providers as needed.
  • Operate company vehicles safely to complete service assignments within assigned regions.

Benefits

  • Performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave.
  • Family care leave.
  • Bereavement leave.
  • Jury duty leave.
  • Voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U paid education benefit program, with tuition, books, and fees paid for eligible programs.
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