Technician, Facility Services, HVAC-Refrigeration

Walmart•Whiteville, NC

22d•$29 - $58•Onsite

About The Position

Installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. Performs preventive maintenance, routine system checks, inspections, and repairs in compliance with applicable building codes, OSHA standards, EPA refrigerant-handling protocols, and federal, state, and local HVAC/R regulations. Reclaims ozone-depleting refrigerants and documents refrigerant usage. Works under the direction of Managers and Training Technicians, follows assigned tasks and priorities, and assists with training plans and operational procedures. Leads field teams and mentors Technicians and Apprentices. Communicates technical issues and service outcomes to customers, manages escalated service issues, and coordinates with external service providers when needed. Uses digital tools and scheduling systems to coordinate service calls, manage workload, and track refrigerants, parts, and vendor relationships. Submits warranty claims, expense reports, work orders, and maintenance invoices. Drives a company vehicle to service calls within an assigned region and may work or train at multiple or distant facilities. Participates in an on-call rotation and responds to business-critical incidents outside standard business hours during assigned periods. Maintains vehicles according to company policies, coordinates required maintenance and alternate driving support, checks vehicle condition and required documents, and verifies insurance coverage. Wears the company uniform and badge and safely operates motor vehicles. Leads and participates in teams, supports customer and business priorities, helps ensure work quality and timelines, and contributes to process improvements and compliance with company policies, ethics, and standards. Models Walmart’s values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The hourly wage range is $29.00–$58.00. Additional premiums of $0.35–$3.00 per hour may apply in specific circumstances. Walmart describes benefits including medical, dental, and vision coverage; 401(k); stock purchase; company-paid life insurance; paid time off and leave programs; disability coverage; company discounts; adoption and surrogacy expense reimbursement; and the Live Better U education benefit. Eligibility and terms depend on job classification and length of employment.

Requirements

Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
Option 2: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, HVAC-R/Mechanical Journeyman qualification.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
Ability to use heavy machinery.
Ability to participate in an on-call rotation and respond to assigned business-critical incidents outside standard business hours.

Nice To Haves

Completion of a 2-year vocational or technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to operational specifications.
Interpret layout plans and schematics to ensure accurate setup and code compliance.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial systems.
Implement preventive maintenance programs and perform routine checks, maintenance, inspections, and repairs.
Maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
Ensure HVAC systems and Energy Management Systems operate properly, coordinating maintenance and repairs as needed.
Follow OSHA standards, EPA 608 refrigerant-handling protocols, and applicable federal, state, and local HVAC/R regulations.
Reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
Explain technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
Follow directions from Managers and Training Technicians and assist with training plans and operational procedures.
Drive a company vehicle to service calls and operational needs within an assigned region; participate in an on-call rotation and respond to assigned after-hours incidents.
Coordinate service calls and workload using digital tools and scheduling systems.
Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
Work or train at multiple facilities or distant locations.
Maintain company vehicles, coordinate required maintenance and alternate driving support, check vehicle condition and documents, verify insurance, and submit maintenance invoices.
Safely operate motor vehicles and wear the company uniform and badge in accordance with company policies.
Lead and participate in teams by sharing resources and information, coordinating assignments, supporting work quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices; monitor progress and results and identify improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave, and PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, including tuition, books, and fees for eligible programs.
Performance-based bonus awards.
Potential hourly premiums based on schedule, facility, season, or specific work performed.