Technician, Facility Services, HVAC-Refrigeration

Walmart•Fairview, TN
•$29 - $58•Onsite

About The Position

Installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, low ambient systems, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. Ensures HVAC systems and Energy Management Systems operate properly, performs preventive maintenance, interprets layouts and schematics, and follows applicable building codes and HVAC/R regulations. Handles refrigerants in accordance with OSHA standards and EPA 608 protocols, including reclaiming ozone-depleting refrigerants and documenting refrigerant use. Leads field teams and mentors Technicians and Apprentices, communicates service issues and outcomes to customers, manages escalated issues, and coordinates with external service providers. Performs assigned work under the direction of Managers and Training Technicians, assists with training plans and operating procedures, and works or trains at multiple facilities or distant locations. Drives and maintains a company vehicle, supports an on-call rotation outside standard business hours, coordinates service calls and workload using digital tools, and tracks refrigerants, parts, vendors, warranties, expenses, and work orders. Collaborates with managers, co-workers, customers, and other business partners; leads and participates in teams; and helps develop and improve processes. Models company policies, ethics, integrity, and values, supports compliance, and demonstrates respect for individuals, customer service, learning, and continuous improvement. The hourly wage range is $29.00–$58.00. The actual hourly rate will meet or exceed the applicable local minimum wage. Additional premiums of $0.35–$3.00 per hour may apply in specific circumstances, potentially with multiple premiums. Benefits include medical, dental, and vision coverage; 401(k), stock purchase, company-paid life insurance, paid time off and leave programs, disability coverage, company discounts, adoption and surrogacy expense reimbursement, and the Live Better U education benefit, subject to eligibility and plan terms.

Requirements

  • Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
  • Option 2: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
  • Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
  • Where required, hold an HVAC-R/Mechanical Journeyman credential.
  • Valid state-issued driver’s license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
  • No more than two moving violations in the last three years on a commercial driving record.
  • No preventable accidents while operating a commercial motor vehicle in the last three years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

  • Completion of a 2-year vocational or technical HVAC/R program.
  • Experience using word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
  • Mechanical license in the city and/or state where the job is located.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

  • Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
  • Configure and calibrate low ambient systems and direct digital controls to meet operating specifications.
  • Interpret layout plans and schematics to set up systems accurately and comply with building codes.
  • Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial systems.
  • Implement preventive maintenance to extend equipment life and minimize downtime.
  • Maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
  • Check HVAC and Energy Management System operation, identify issues, and coordinate maintenance and repairs under Manager and Training Technician supervision.
  • Use heavy machinery and follow OSHA standards and EPA 608 refrigerant-handling protocols.
  • Conduct inspections and repairs in compliance with federal, state, and local HVAC/R regulations, including cold-chain and indoor-air-quality requirements.
  • Reclaim ozone-depleting refrigerants and document refrigerant usage.
  • Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
  • Explain technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
  • Follow instructions from Managers and Training Technicians and assist with training plans and operational procedures as directed.
  • Drive a company vehicle to complete service calls and meet operational needs within an assigned region.
  • Participate in an on-call rotation and respond in a timely manner to business-critical incidents or requests, resolving or escalating issues as appropriate.
  • Coordinate service calls and workload using digital tools and scheduling systems.
  • Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
  • Complete HVAC/R assignments and priorities using applicable policies, data, and resources, and collaborate with business partners.
  • Work or train at multiple facilities or distant locations.
  • Maintain company vehicles; coordinate required vehicle maintenance and arrange alternate driving support beforehand.
  • Safely operate motor vehicles, ensure required documents are present, check fuel and water levels, brakes, signals, and lights, submit maintenance invoices, and verify vehicle insurance coverage and validity.
  • Wear the company uniform and badge in accordance with company policies and procedures.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
  • Develop, communicate, and implement processes and practices by collaborating, applying information from multiple sources, monitoring results, and addressing improvement opportunities.
  • Promote and support company policy, ethics, and compliance standards; guide others in applying them, implement related action plans, use the Open Door Policy, and assist management in addressing ethical or compliance issues.
  • Demonstrate respect for individuals, integrity, customer service, and excellence by building trusting relationships, mentoring others, making informed decisions, learning, and driving continuous improvement.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
  • Live Better U Walmart-paid education benefit, including tuition, books, and fees for eligible programs.
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