Technician, Facility Services, HVAC-Refrigeration

Walmart•Asheville, NC

6d•$29 - $58•Onsite

About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, configures, inspects, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, refrigeration racks, walk-ins, reach-ins, and supermarket refrigeration units. The role uses layout plans and schematics, calibrates low ambient systems and direct digital controls, and performs preventive maintenance to support reliable operation and reduce downtime. It also supports Energy Management Systems and coordinates maintenance or repairs under the supervision of Managers and Training Technicians. The technician follows OSHA standards, EPA 608 refrigerant-handling protocols, and applicable federal, state, and local regulations, including requirements related to cold chain and indoor air quality. Duties include reclaiming ozone-depleting refrigerants and documenting refrigerant use. The role leads field teams and mentors Technicians and Apprentices, communicates service issues and outcomes to customers, manages escalated issues, and coordinates with external service providers. The position involves driving a company vehicle for service calls within an assigned region, working or training at multiple or distant facilities, and participating in an on-call rotation to address business-critical needs outside standard business hours. The technician coordinates service calls using digital tools and scheduling systems; tracks refrigerant, parts, and vendors; and submits warranty claims, expense reports, work orders, and maintenance invoices. Vehicle duties include safe operation, required documentation and checks, verifying insurance, and arranging alternate driving support when a vehicle is taken for maintenance. The role also includes wearing the company uniform and badge and contributing to team leadership, process improvement, compliance, and Walmart’s stated values and standards. The position pays $29.00–$58.00 per hour. Additional premiums of $0.35–$3.00 per hour may apply in specific circumstances. Walmart describes benefits including health coverage, financial benefits, paid time off and leave, disability coverage, discounts, education assistance, and other programs; eligibility and terms vary by job classification and length of employment.

Requirements

Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
Option 2: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
Where required, hold an HVAC-R/Mechanical Journeyman qualification.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the past five years.
Commercial driving record with no more than two moving violations in the past three years.
No preventable accidents while operating a commercial motor vehicle in the past three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the past three years.

Nice To Haves

Completion of a two-year vocational or technical HVAC/R program.
Experience using word-processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to operational specifications.
Interpret layout plans and schematics to ensure accurate setup and compliance with building codes.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial systems.
Implement preventive maintenance programs and maintain and repair refrigeration racks, walk-ins, reach-ins, and supermarket refrigeration units.
Perform routine checks on HVAC systems and Energy Management Systems, identify issues, and coordinate maintenance or repairs under Manager and Training Technician supervision.
Use heavy machinery and follow OSHA standards and EPA refrigerant-handling protocols.
Conduct inspections and repairs in compliance with applicable HVAC/R regulations, including cold chain and indoor air quality requirements.
Reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
Communicate technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers as needed.
Follow instructions from Managers and Training Technicians, perform assigned work, and assist with training plans and operational procedures as directed.
Drive a company vehicle to complete service calls and meet operational needs within an assigned region.
Participate in an on-call rotation and respond in a timely manner to incidents or requests during assigned periods, resolving or escalating issues as needed.
Coordinate service calls and workload using digital tools and scheduling systems.
Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
Complete work assignments and priorities using HVAC/R policies, data, and resources, and collaborate with managers, co-workers, customers, and other business partners.
Work or train at multiple facilities or distant locations.
Maintain company vehicles according to company policies; coordinate required maintenance and arrange alternate driving support beforehand.
Safely operate motor vehicles; check fuel and water levels, brakes, signals, and lights; ensure required vehicle documents are present; verify insurance coverage and validity; and submit maintenance invoices for payment.
Wear the company uniform and badge in accordance with company policies and procedures.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, supporting work quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices by collaborating with stakeholders, applying information from multiple sources, monitoring results, and identifying improvements.
Promote compliance with company policies, procedures, ethics, and integrity standards; support action plans and assist management in addressing ethical or compliance issues.
Model Walmart’s stated expectations to respect individuals, act with integrity, serve customers and members, and strive for excellence.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Live Better U education benefit program, with tuition, books, and fees paid for eligible programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates.