Technician, Facility Services, HVAC-Refrigeration

Walmart•Shreveport, LA

19d•$29 - $58•Onsite

About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. The role performs preventive maintenance, routine inspections, and repairs to support reliable operation, minimize downtime, and meet applicable building codes and HVAC/R regulations. It also handles refrigerants in accordance with EPA 608 protocols, reclaims ozone-depleting refrigerants, and documents refrigerant usage. The technician leads field teams and mentors less-experienced technicians and apprentices, communicates service issues and outcomes to customers, manages escalated issues, and coordinates with external service providers. Work is completed under the direction of Managers and Training Technicians, including assisting with training plans and operational procedures. The position coordinates service calls and workload with digital tools, tracks refrigerant levels and parts inventory, manages vendor relationships, and submits warranty claims, expense reports, work orders, and maintenance invoices. The role drives a company vehicle to service calls within an assigned region, works or trains at multiple or distant facilities, and participates in an on-call rotation for business-critical needs outside standard business hours. It includes maintaining company vehicles, ensuring required vehicle documents and insurance are valid, checking vehicle condition, and arranging alternate driving support when vehicles are taken for maintenance. The technician wears the required company uniform and badge and works collaboratively while supporting company policies, safety practices, ethics, customer service, and continuous improvement. The position is based at 1125 Shreveport Barksdale Hwy, Shreveport, Louisiana. The hourly wage range is $29.00–$58.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart describes benefits including health coverage, financial benefits, paid time off and leave, disability coverage, discounts, education benefits, and other programs; eligibility and terms may vary.

Requirements

Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
Option 2: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, HVAC-R/Mechanical Journeyman qualification.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a 2-year Vocational or Technical HVAC/R program.
Mechanical license in the city and/or state where the job is located.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
Interpret layout plans and schematics to ensure accurate system setup and compliance with building codes.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues across commercial and industrial systems.
Implement preventive maintenance programs to extend equipment life and minimize downtime.
Maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
Perform routine checks and coordinate maintenance or repairs to ensure proper operation of HVAC systems and Energy Management Systems.
Use heavy machinery and follow OSHA standards and EPA 608 refrigerant-handling protocols.
Conduct inspections and repairs in compliance with federal, state, and local HVAC/R regulations, including cold chain and indoor air quality requirements.
Reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced technicians and apprentices on technical procedures and safety practices.
Explain technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
Follow instructions from Managers and Training Technicians and assist with training plans and operational procedures as directed.
Drive a company vehicle to complete service calls and meet operational needs within an assigned region.
Participate in an on-call rotation and respond in a timely manner to incidents or requests during assigned periods, supporting resolution or escalation.
Coordinate service calls and manage workload using digital tools and scheduling systems.
Track refrigerant levels and parts inventory, manage vendor relationships, and submit warranty claims, expense reports, and work orders.
Complete work assignments and priorities using HVAC/R policies, data, and resources, following Manager or Training Technician guidance.
Collaborate with management, coworkers, customers, and other business partners; lead and participate in teams to coordinate work and achieve timelines and quality standards.
Develop, communicate, and implement processes and practices to meet business needs, monitor results, and identify improvement opportunities.
Demonstrate and support compliance with company policies, procedures, ethics, and integrity standards.
Work or train at multiple facilities or distant locations.
Maintain company vehicles according to company policies; coordinate required maintenance and arrange alternate driving support beforehand.
Safely operate motor vehicles; check fuel and water levels, brakes, signals, and lights; ensure required documents and insurance are valid; and submit maintenance invoices for payment.
Wear the company uniform and badge in accordance with company policies and procedures.
Model company values, support a culture of belonging, build trusting relationships, mentor others, put customers first, and support continuous improvement and adaptation to change.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.
Other benefits; eligibility requirements and plan terms apply.