Technician, Facility Services, HVAC-Refrigeration

Walmart•Cordova, TN

13d•$29 - $58

About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, configures, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, rack systems, walk-ins, reach-ins, supermarket refrigeration units, and Energy Management Systems. The technician diagnoses mechanical, electrical, and refrigerant-related issues; performs preventive maintenance; and conducts inspections and repairs in accordance with applicable building codes, federal, state, and local regulations, OSHA standards, EPA 608 protocols, cold-chain requirements, and indoor air quality requirements. The role includes reclaiming ozone-depleting refrigerants and documenting refrigerant usage. The technician leads field teams and mentors less-experienced technicians and apprentices, communicates technical issues and service outcomes to customers, handles escalated service issues, and coordinates with external service providers. Work is performed under guidance from Managers and Training Technicians, and may involve working or training at multiple facilities or distant locations. The role uses heavy machinery, requires driving and maintaining a company vehicle, and includes participation in an on-call rotation to respond to business-critical needs outside standard business hours. The technician coordinates service calls and workload using digital tools and scheduling systems; tracks refrigerant levels, parts inventory, and vendor relationships; and submits warranty claims, expense reports, work orders, and maintenance invoices. The role also includes safe vehicle operation and required vehicle checks, ensuring vehicle documentation and insurance are valid, arranging alternate driving support when vehicles require maintenance, and wearing a company uniform and badge. The technician collaborates with managers, coworkers, customers, and other business partners; contributes to teams and process improvements; and models company policies, ethics, integrity, inclusion, customer service, and continuous improvement. The position is based at 577 N Germantown Pkwy, Cordova, TN 38018-6211. The listed hourly wage range is $29.00–$58.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart describes benefits including health coverage, financial benefits, paid leave, disability coverage, discounts, education benefits, and other programs; eligibility and terms may vary.

Requirements

Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
Option 2: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, HVAC-R/Mechanical Journeyman qualification.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a 2-year vocational or technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
Interpret layout plans and schematics to ensure accurate system setup and compliance with building codes.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues across commercial and industrial systems.
Implement preventive maintenance programs to extend equipment life and minimize downtime.
Maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
Perform routine checks on HVAC systems and Energy Management Systems; identify issues and coordinate maintenance or repairs under Manager and Training Technician supervision.
Use heavy machinery and follow OSHA standards and EPA 608 refrigerant-handling protocols.
Conduct inspections and repairs in compliance with applicable HVAC/R regulations, cold-chain requirements, and indoor air quality requirements.
Reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
Explain technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
Follow instructions from Managers and Training Technicians, complete assigned work, and assist with training plans and operational procedures as directed.
Drive a company vehicle to complete service calls and meet operational needs within an assigned region.
Participate in an on-call rotation and respond in a timely manner to incidents or requests during assigned on-call periods, supporting resolution or escalation.
Coordinate service calls and manage workload using digital tools and scheduling systems.
Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
Work or train at multiple facilities or distant locations.
Maintain company vehicles in accordance with company policies; coordinate required maintenance and arrange alternate driving support beforehand.
Safely operate motor vehicles; check fuel and water levels, brakes, signals, and lights; ensure required vehicle documents and valid insurance coverage; and submit maintenance invoices for payment.
Wear a company uniform and badge in accordance with company policies and procedures.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work assignments, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices by collaborating with stakeholders, analyzing information, monitoring progress, and identifying improvement opportunities.
Demonstrate and support compliance with company policies, procedures, ethics, and integrity standards, including assisting management with corrective action on ethical and compliance issues.
Model respect for individuals, teamwork, integrity, customer service, and excellence by developing and mentoring others, acting transparently, making informed decisions, learning, and driving continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes, subject to classification, tenure, and applicable terms.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.