Technician, Facility Services, HVAC-Refrigeration

Walmart•Jacksonville, FL

About The Position

Installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. Interprets layout plans and schematics and performs work in compliance with building codes and applicable federal, state, and local regulations. Uses heavy machinery and follows OSHA standards and EPA 608 refrigerant-handling protocols, including refrigerant reclamation and documentation. Performs preventive maintenance and routine system checks, supports Energy Management System operation, and coordinates maintenance or repairs under the supervision of a Manager or Training Technician. Leads field teams, mentors Technicians and Apprentices, communicates service issues and outcomes to customers, and coordinates escalated work with external service providers. Follows assigned instructions, training plans, policies, and procedures. Drives and maintains a company vehicle for service calls and operational needs within an assigned region. Participates in an on-call rotation and responds to business-critical requests outside standard business hours. Coordinates service calls and workload using digital tools and scheduling systems; tracks refrigerant, parts, and vendor relationships; and submits warranty claims, expense reports, work orders, and maintenance invoices. May work or train at multiple facilities or distant locations. The role also involves leading and participating in teams, supporting customer and business priorities, implementing processes and improvements, and promoting company policies, ethics, and standards. Walmart describes competitive pay, performance-based bonus awards, and benefits including health coverage, retirement and stock-purchase benefits, paid leave, disability coverage, discounts, education benefits, and other programs. The stated hourly wage range is $29.00–$58.00, with possible premiums under specific circumstances.

Requirements

Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls; alternatively, 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, HVAC-R/Mechanical Journeyman qualification.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
No DUI, DWI, or OUI convictions on the commercial driving record within the last five years.
No more than two moving violations on the commercial driving record in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
Ability to operate heavy machinery and perform the described HVAC/R installation, maintenance, and repair work.

Nice To Haves

Completion of a 2-year vocational or technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
Interpret layout plans and schematics to ensure accurate system setup and building-code compliance.
Diagnose and resolve mechanical, electrical, and refrigerant-related problems in commercial and industrial systems.
Implement preventive maintenance programs and maintain and repair refrigeration equipment, including rack systems, walk-ins, reach-ins, and supermarket units.
Perform routine checks and coordinate maintenance or repairs to support proper HVAC and Energy Management System operation under manager and training technician supervision.
Follow OSHA standards and EPA 608 refrigerant-handling protocols; inspect and repair systems in compliance with applicable regulations and cold-chain and indoor-air-quality requirements.
Reclaim ozone-depleting refrigerants and document refrigerant use.
Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
Explain technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers as needed.
Follow instructions from Managers and Training Technicians and assist with training plans and operational procedures.
Drive a company vehicle to complete service calls and support operations within an assigned region; participate in an on-call rotation and respond to business-critical incidents or requests.
Coordinate service calls and workload using digital tools and scheduling systems; track refrigerant levels, parts inventory, and vendor relationships.
Submit warranty claims, expense reports, work orders, and vehicle maintenance invoices.
Complete assigned HVAC/R work according to manager or training technician guidance, policies, data, and resources; collaborate with management, coworkers, customers, and business partners.
Work or train at multiple facilities or distant locations.
Maintain company vehicles, arrange required maintenance and alternate driving support, and ensure vehicles have required documents and valid insurance.
Safely operate motor vehicles and check fuel and water levels, brakes, signals, and lights; wear the company uniform and badge in accordance with company policies.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices; analyze information, monitor progress and results, and identify improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management with addressing compliance issues.
Support Walmart’s stated values: respect individuals, act with integrity, serve customers and members, and strive for excellence.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase benefit.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs; eligibility requirements apply.