Technician, Facility Services, HVAC-Refrigeration

Walmart•Jefferson City, TN

20d•$29 - $58•Onsite

About The Position

Installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, low ambient systems, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. Ensures HVAC systems and Energy Management Systems operate properly through routine checks and coordination of maintenance and repairs under manager and training technician supervision. Uses heavy machinery and follows OSHA standards, EPA 608 refrigerant-handling protocols, and applicable federal, state, and local HVAC/R regulations, including cold chain and indoor air quality requirements. Reclaims ozone-depleting refrigerants and documents refrigerant usage. Leads field teams and mentors less-experienced technicians and apprentices; explains technical issues and service outcomes to customers; manages escalated service issues; and coordinates with external service providers. Follows instructions from managers and training technicians, assists with training plans and operational procedures, and completes assignments using HVAC/R policies, data, and resources. Coordinates service calls and workload using digital tools and scheduling systems, tracks refrigerant levels and parts inventory, manages vendor relationships, and submits warranty claims, expense reports, work orders, and maintenance invoices. Drives a company vehicle for service calls and operational needs within an assigned region, works or trains at multiple facilities or distant locations, and participates in an on-call rotation for business-critical needs outside standard business hours. Maintains company vehicles, arranges alternate driving support when vehicles require maintenance, checks vehicle condition and required documents, and verifies insurance coverage. Wears the company uniform and badge. Collaborates with managers, co-workers, customers, and business partners; leads and participates in teams; supports process improvements and change; and promotes company policies, ethics, and integrity. The hourly wage range is $29.00–$58.00. Premiums of $0.35–$3.00 per hour may apply in specific circumstances. The position is based at 475 Crockett Trace Dr, Morristown, TN 37813-1902. Walmart offers benefits including health coverage, paid time off, financial benefits, and education assistance; eligibility and terms vary by job classification and length of employment.

Requirements

One of the following: vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field involving commercial HVAC/R and building controls; or 4 years of experience in mechanical maintenance or a construction-related field involving commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, hold an HVAC-R/mechanical journeyman qualification.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions in the last 5 years.
Commercial driving record with no more than two moving violations in the last 3 years.
No preventable accidents while operating a commercial motor vehicle in the last 3 years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.
Ability to work or train at multiple facilities or distant locations and participate in an on-call rotation.
Ability to safely operate motor vehicles and use heavy machinery.

Nice To Haves

Completion of a 2-year vocational or technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to operational specifications.
Interpret layout plans and schematics to set up systems accurately and comply with building codes.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial systems.
Implement preventive maintenance programs and maintain and repair refrigeration systems and equipment.
Perform routine checks and coordinate maintenance and repairs to ensure proper HVAC and Energy Management System operation.
Follow OSHA standards, EPA 608 refrigerant handling protocols, and applicable HVAC/R regulations; reclaim ozone-depleting refrigerants and document refrigerant use.
Lead field teams and mentor less-experienced technicians and apprentices on technical procedures and safety practices.
Communicate technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers.
Follow managers’ and training technicians’ instructions; assist with training plans and operational procedures.
Drive a company vehicle to service calls and operational needs within an assigned region and participate in an on-call rotation.
Respond during assigned on-call periods to incidents or requests and support resolution or escalation.
Coordinate service calls and workload using digital tools and scheduling systems.
Track refrigerant levels and parts inventory, manage vendor relationships, and submit warranty claims, expense reports, and work orders.
Work or train at multiple facilities or distant locations and collaborate with management, co-workers, customers, and other business partners.
Maintain company vehicles; coordinate required maintenance and arrange alternate driving support; check vehicle condition and documents; verify insurance; and submit maintenance invoices.
Safely operate motor vehicles and check fuel and water levels, brakes, signals, and lights.
Wear the company uniform and badge in accordance with company policies.
Lead and participate in teams by sharing resources and information, coordinating work, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices; monitor results and identify improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management in addressing compliance issues.
Model company values, support a culture of belonging, build trusting relationships, mentor others, prioritize customers, and pursue continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.