Technician, Facility Services, HVAC-Refrigeration

Walmart•Cordova, TN

12d•Onsite

About The Position

Installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. Uses layout plans and schematics to support accurate setup and code compliance, and performs routine checks and preventive maintenance to ensure equipment and Energy Management Systems operate properly and to minimize downtime. Work may involve heavy machinery and service at multiple facilities or distant locations. Conducts service activities in accordance with OSHA standards, EPA 608 refrigerant-handling protocols, and applicable federal, state, and local HVAC/R regulations. Reclaims ozone-depleting refrigerants and documents their use. Leads field teams and mentors technicians and apprentices, communicates service information to customers, manages escalated service issues, and coordinates with outside service providers. Follows task guidance from Managers and Training Technicians and assists with training plans and operating procedures. Drives and maintains a company vehicle, participates in an on-call rotation for business-critical needs outside standard hours, and uses digital tools and scheduling systems to coordinate service calls and workload. Tracks refrigerants, parts, and vendor relationships and submits warranty claims, expense reports, work orders, and vehicle maintenance invoices. The role also includes teamwork, process improvement, policy and ethics compliance, and supporting Walmart’s stated values and customer service priorities. The position is based at the listed primary location in Cordova, Tennessee. The hourly wage range is $29.00–$58.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart lists benefits including medical, dental, and vision coverage; 401(k); stock purchase; company-paid life insurance; paid time off and leave programs; disability coverage; discounts; education benefits through Live Better U; and other benefits subject to eligibility and plan terms.

Requirements

Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field involving commercial HVAC/R and building controls; alternatively, 4 years of experience in mechanical maintenance or a construction-related field involving commercial HVAC/R and building controls or a related field.
Hold and maintain EPA Type I and Type II, or Universal, certification for refrigerant handling.
HVAC-R/mechanical Journeyman qualification where required.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last 5 years.
Commercial driving record with no more than two moving violations in the last 3 years.
No preventable accidents while operating a commercial motor vehicle in the last 3 years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.

Nice To Haves

Completion of a 2-year vocational or technical HVAC/R program.
Experience using word-processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to meet operating specifications.
Interpret layout plans and schematics to support accurate system setup and compliance with building codes.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial systems.
Implement preventive maintenance programs and maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
Perform routine checks on HVAC systems and Energy Management Systems, identify issues, and coordinate maintenance or repairs under manager and training technician supervision.
Use heavy machinery and follow OSHA standards, EPA 608 refrigerant-handling protocols, and applicable HVAC/R regulations.
Inspect and repair systems in accordance with federal, state, and local requirements, including cold-chain and indoor-air-quality requirements.
Reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced technicians and apprentices on technical procedures and safety practices.
Explain technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers as needed.
Follow instructions from Managers and Training Technicians and assist with training plans and operating procedures as directed.
Drive a company vehicle to complete service calls and meet operational needs within an assigned region.
Participate in an on-call rotation and respond in a timely manner to incidents or requests during assigned on-call periods, resolving or escalating issues as needed.
Coordinate service calls and manage workload using digital tools and scheduling systems.
Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
Complete HVAC/R service assignments and priorities using applicable policies, data, and resources, while collaborating with management, coworkers, customers, and other business partners.
Work or train at multiple facilities or distant locations.
Maintain company vehicles in accordance with company policies; coordinate required maintenance and arrange alternate driving support beforehand.
Safely operate motor vehicles, verify required vehicle documents and insurance, check fuel and water levels, brakes, signals, and lights, and submit maintenance invoices for payment.
Wear the company uniform and badge in accordance with company policies and procedures.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices; analyze information, monitor progress and results, and identify and address improvement opportunities.
Promote and support compliance with company policies, procedures, ethics, and integrity standards, and assist management with addressing ethical and compliance issues.
Model Walmart values, build trusting working relationships, support and mentor others, put customers first, make informed decisions, and pursue continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, and parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit program, including tuition, books, and fees for eligible programs.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes, subject to job classification, length of employment, and applicable terms.