Technician, Facility Services, HVAC-Refrigeration

Walmart•Greeneville, TN

20d•$29 - $58•Onsite

About The Position

Installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, low ambient systems, direct digital controls, refrigeration racks, walk-ins, reach-ins, and supermarket refrigeration units. Performs routine HVAC and Energy Management System checks and coordinates required maintenance and repairs under manager and training technician supervision. Follows building codes, OSHA standards, EPA 608 refrigerant-handling protocols, and applicable federal, state, and local HVAC/R regulations, including cold-chain and indoor-air-quality requirements. Reclaims ozone-depleting refrigerants and documents refrigerant use. Leads field teams and mentors technicians and apprentices, communicates technical issues and service outcomes to customers, manages escalated service issues, and coordinates with external service providers. Follows instructions from managers and training technicians, assists with training plans and operational procedures, and supports business-critical needs through an on-call rotation outside standard business hours. Drives a company vehicle to service calls, may work or train at multiple facilities or distant locations, and coordinates workload using digital tools and scheduling systems. Tracks refrigerant levels, parts inventory, and vendor relationships; submits warranty claims, expense reports, work orders, and maintenance invoices. Maintains company vehicles and required vehicle documentation, verifies insurance, and wears the required company uniform and badge. Works collaboratively to coordinate assignments, meet customer and business priorities, maintain work quality, and support process improvements. Models company policies, ethical standards, and values, and helps others adapt to change and develop their skills. The role requires use of heavy machinery.

Requirements

Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
Option 2: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
HVAC-R/Mechanical Journeyman qualification where required.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a 2-year vocational or technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
Interpret layout plans and schematics to ensure accurate system setup and code compliance.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial systems.
Implement preventive maintenance programs and maintain and repair refrigeration racks, walk-ins, reach-ins, and supermarket refrigeration units.
Perform routine checks of HVAC and Energy Management Systems, identify issues, and coordinate maintenance or repairs under manager and training technician supervision.
Follow OSHA standards, EPA refrigerant-handling protocols, and applicable HVAC/R regulations; reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced technicians and apprentices on technical procedures and safety practices.
Explain technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers as needed.
Follow instructions from managers and training technicians and assist with training plans and operational procedures as directed.
Drive a company vehicle for service calls and operational needs within an assigned region; participate in an on-call rotation and respond to assigned incidents or requests outside standard business hours.
Coordinate service calls and workload using digital tools and scheduling systems; track refrigerant levels, parts inventory, and vendor relationships.
Submit warranty claims, expense reports, work orders, and vehicle maintenance invoices.
Work or train at multiple facilities or distant locations and maintain company vehicles according to company policies and procedures.
Coordinate vehicle maintenance and arrange alternate driving support when needed; operate vehicles safely, check vehicle condition and fluid levels, maintain required documents, and verify insurance coverage.
Wear the required company uniform and badge.
Lead and participate in teams by sharing resources and information, coordinating assignments, providing feedback and support, and helping others adapt to change.
Develop, communicate, and implement processes and practices by collaborating with partners, applying information from multiple sources, monitoring results, and addressing improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards; help management address ethical and compliance issues.
Demonstrate the stated company values: respect individuals, act with integrity, serve customers and members, and strive for excellence.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit program, with tuition, books, and fees paid for eligible programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.