Technician, Facility Services, HVAC-Refrigeration

Walmart•Asheville, NC

3d•Onsite

About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, configures, maintains, diagnoses, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. The role performs preventive maintenance, routine operational checks, inspections, and repairs, and addresses mechanical, electrical, and refrigerant-related issues while following applicable building codes and HVAC/R regulations. The Technician follows OSHA standards and EPA 608 refrigerant-handling protocols, reclaims ozone-depleting refrigerants, and documents refrigerant usage. The role leads and mentors field teams, communicates technical issues and service outcomes to customers, handles escalated service issues, and follows guidance from Managers and Training Technicians. It coordinates service calls, inventory, vendors, work orders, warranty claims, and expenses using digital tools and scheduling systems. The position requires driving and maintaining a company vehicle, working or training at multiple facilities or distant locations, and participating in an on-call rotation outside standard business hours. The Technician also supports team execution, process improvement, compliance, and Walmart’s stated values and workplace expectations.

Requirements

Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls; alternatively, 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
HVAC-R/Mechanical Journeyman qualification where required.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a two-year vocational or technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
Interpret layout plans and schematics to ensure accurate system setup and compliance with building codes.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues across commercial and industrial systems.
Implement preventive maintenance programs and maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
Perform routine checks on HVAC systems and Energy Management Systems, identify issues, and coordinate maintenance or repairs under Manager and Training Technician supervision.
Use heavy machinery.
Follow OSHA standards, EPA 608 refrigerant-handling protocols, and applicable federal, state, and local HVAC/R regulations; reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
Communicate technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers as needed.
Follow instructions from Managers and Training Technicians, perform assigned tasks, and assist with training plans and operational procedures as directed.
Drive a company vehicle to complete service calls and manage operational needs within an assigned region.
Participate in an on-call rotation and respond promptly to incidents or requests during assigned periods, resolving or escalating issues as needed.
Coordinate service calls and workload using digital tools and scheduling systems; track refrigerant levels, parts inventory, and vendor relationships.
Submit warranty claims, expense reports, and work orders.
Complete HVAC/R service work assignments and priorities using applicable policies, data, and resources; collaborate with management, coworkers, customers, and business partners.
Work or train at multiple facilities or distant locations.
Maintain company vehicles according to company policies; coordinate required maintenance and arrange alternate driving support beforehand.
Operate motor vehicles safely; verify required vehicle documents, check fuel and water levels, brakes, signals, and lights, submit maintenance invoices, and verify insurance coverage and validity.
Wear the company uniform and badge in accordance with company policies.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices to meet business needs; analyze information, monitor results, and identify improvement opportunities.
Promote and support compliance with company policies, procedures, ethics, and integrity standards; assist management with correcting ethical and compliance issues.
Model the stated Walmart values, build trusting working relationships, develop and mentor others, deliver customer-focused results, and support continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Walmart-paid Live Better U education benefit, including eligible programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered, subject to eligibility requirements.
Hourly pay range of $29.00–$58.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances.